RyLee Skaggs
Murrieta,CA
Summary
I was on the Deans list at Long Beach Community College from the years 2020 - 2021
I also helped raise funds build a library for my middle school
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Manager
Sonic Drive-In
03.2024 - Current
- Manage other employees through reading out orders, telling them to clean or help out as needed (hopping into the kitchen or helping out with drinks and ice cream as needed.)
- Answer 1 - 2 headsets at a time and maintain both orders in an efficient manner.
- Help through expo making sure cleanliness is priority while maintaining food is delivered in a speedy fashion.
- Prepare sodas, slushees, and ice creams as they’re ordered. Typically 1 - 4 sodas ranging from 24 oz - 44 oz
- Review the customers order, then begin working on it until kitchen has finished cooking.
- Deliver the goods while on skates to the stalls, and deliver the food with a smile.
- Supervised daily operations, ensuring efficient workflow and adherence to service standards.
- Trained and mentored team members on customer service excellence and food safety protocols.
- Analyzed customer feedback to identify areas for improvement in service delivery and menu offerings.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Event Coordinator
Sage Vibes Events
09.2023 - Current
- Brainstorm ideas for an event.
- Proceed to find those items needed for the idea to come true and order them.
- Collect and organize items as they arrive for the event.
- Date of the event bring all of the decor items to the event space, hours before hand blow up all of the Photo Booth inflatables
- Set up the Photo Booth stand and decorate the inflatables near by for people to enjoy.
- Set up a “glow table” consisting of putting out a mirror and organizing makeup, water tattoos, and glow in the dark memorabilia.
- Assisted with on-site event preparation, including décor arrangement, equipment setup, ensuring timelines were met for smooth event execution.
- Enjoy event while also assisting patrons with getting more glow in the dark items as merchandise runs low.
Fulfillment Associate
Target
09.2023 - 01.2024
- Go to main base to get a cart, for the proper task (grocery, general, or bulk items)
- Wait for an order to pick up or for delivery to go through.
- Pick an order then begin by finding the first item in a 34 - 50 item batch that needs to be done in 1 hour to 30 minutes depending on the instructions given.
- Go around the store finding each item for multiple orders in a timely manner, help guests if they may need help or ask for it.
- Find items within the back room after finishing on the main floor through climbing ladders going through shelves of product to find the correct one.
- Deliver the completed cart to main base where either someone is there to pack it. Or
- Proceed to bag the cart’s items by orders adding a barcode in an easy to find spot for those who would deliver the orders to people’s cars.
Education
Associate's degree - Educational Psychology
Long Beach City College
Long Beach, CA08.2023
High school diploma - undefined
River Springs Charter
Temecula, CA08.2021
Skills
- Typing
- Event Planning
- Communication skills
- Analysis skills
- Restaurant experience
- Guest services
- Food service
- Food Safety
- Food handling
- Customer service
- Hospitality
Certification
- Driver's License February 2023 to April 2028
- Food Handler Certification February 2023 to January 2026
Timeline
Shift Manager
Sonic Drive-In
03.2024 - Current
Event Coordinator
Sage Vibes Events
09.2023 - Current
Fulfillment Associate
Target
09.2023 - 01.2024
Associate's degree - Educational Psychology
Long Beach City College
High school diploma - undefined
River Springs Charter