Behavioral Health Technician, eager to accept the challenge of becoming a Community Liaison Engagement Specialist. By utilizing public speaking, organization, and motivational skills.
Overview
54
54
years of professional experience
Work History
Behavioral Health Technician
St. Cloud Hospital
St. Cloud, MN
10.2005 - Current
Built and maintained positive staff relationships to promote teamwork and better serve clients.
Managed adiverse population of adolescents
Implemented educational and recreational programs
Documented on individual clients
Assessed the needs of clients with language barriers
Epic Trainer
St. Cloud Hospital
St. Cloud, MN
06.2006 - Current
Developed and implemented updating training programs for 1000 employees.
Executed new training programs such as online modules, interactive software, language labs, and online programs and provided ongoing training to staff.
Trained and mentored all new personnel hired to fulfill various roles.
Enhanced lesson plans, instructional materials, and written practice tests for Nurses and Doctors for Ambulatory training courses.
Billing Analyst
St. Cloud Hospital
St. Cloud, MN
10.2000 - Current
Reviewed patient records, identified medical codes, and create invoices for billing purposes.
Verified proper ICD-9 coding on claims.
Oversaw all billing for Medicaid PCA, waiver and skilled claims, commercial insurance, and private pay clients.
Gathered information from multiple sources to simplify billing and organize accounts.
Partnered with billing analyst department to investigate and remedy any gross margin trend issues.
Provided exceptional service to customers requiring assistance such as account questions