Kimberlee Forehand
Milton
Summary
Detail-oriented and highly organized administrative professional with extensive experience in financial processing, scheduling, and record management. Skilled in accounts receivable functions, data entry, financial reconciliation, and vendor coordination. Adept at utilizing various accounting and healthcare software systems to maintain accurate records and ensure timely processing of transactions. Strong background in customer service, problem resolution, and compliance with organizational policies.
Overview
12
12
years of professional experience
Work History
Program Support Assistant
Department of Veterans Affairs
02.2021 - Current
- Process and manage financial transactions, scheduling, and records related to veteran care services.
- Run daily workload reports to ensure accurate processing of patient appointments and vendor payments.
- Maintain communication with vendors via email, phone, and fax to facilitate timely payments and services.
- Process authorizations, verify eligibility, and ensure proper documentation for medical billing.
- Research and resolve discrepancies related to vendor payments and financial transactions.
- Manage data entry and maintain confidentiality per HIPAA and organizational policies.
Advanced Medical Support Assistant
Veterans Health Administration
Valdosta
01.2019 - 02.2021
- Processed travel vouchers and financial transactions for veteran medical services.
- Verified insurance eligibility and updated financial records for billing accuracy.
- Coordinated patient appointments, ensuring correct documentation and pre-appointment requirements.
- Monitored and maintained financial tracking systems to verify accurate data entry.
- Provided financial counseling to veterans and their families regarding benefits and medical billing.
Surgery Scheduler / Referral Manager
South Georgia Medical Center
Valdosta
09.2014 - 01.2019
- Managed financial processing for medical referrals, insurance authorizations, and billing.
- Processed incoming referrals, verified insurance eligibility, and ensured timely precertifications.
- Scheduled patient appointments and coordinated with healthcare providers for billing accuracy.
- Assisted in financial reporting and reconciliation for medical procedures and diagnostic testing.
- Provided customer service and financial support, ensuring accurate insurance processing.
Education
Human Resources
Western Governors University
Murray, UTNursing
Wiregrass Georgia Technical College
Valdosta, GASkills
- Financial Transactions & Reconciliation
- Billing & Invoicing
- Vendor & Client Coordination
- Data Entry & Record Management
- Insurance & Eligibility Verification
- Customer Service & Problem Resolution
- Microsoft Office Suite (Excel, Word, Outlook)
- CPRS/CTM
- DHCP (Vista)
- HSRM
- TriWest
- PPMS
- JLV
Timeline
Program Support Assistant
Department of Veterans Affairs
02.2021 - Current
Advanced Medical Support Assistant
Veterans Health Administration
01.2019 - 02.2021
Surgery Scheduler / Referral Manager
South Georgia Medical Center
09.2014 - 01.2019
Human Resources
Western Governors University
Nursing
Wiregrass Georgia Technical College