Kimberlee Goss
Hagerstown ,MD
Summary
Service-oriented Branch Manager with track record of consistently delivering highest levels of performance. Tactful and dynamic professional offering great acumen in sales generation and customer relationship management. Knowledgeable in financial and credit analysis, credit modeling and market status monitoring.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Branch Manager
OneMain Financial Group
06.2018 - Current
- Assessed employee performance and developed improvement plans
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set
- Engaged employees in business processes with positive motivational techniques
- Compiled database of loan applicants' credit histories, financial statements and other financial information
- Reviewed and edited loan agreements to enhance clarity and monitor compliance with requirements
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales
- Examined customer loan applications for loan approvals and denials
- Completed filings and upheld strict compliance with regulatory agencies and supervisors.
Assistant Branch Manager
OneMain Financial Group
03.2007 - 06.2018
- Processed and evaluated loan applications, reviewed credit histories, and monitored progress from start to finish
- Assisted customers with completing loan applications and other paperwork
- Approved loan applications based on customer creditworthiness, analyzed risk and provided detailed financial advice
- Negotiated loan terms and conditions with customers to secure best deal
- Identified additional opportunities to cross-sell and upsell loan products to customers.
Senior/Personal Loan Specialist
OneMain Financial Group
04.2004 - 03.2007
- Processed loan applications and monitored progress from start to finish
- Assisted customers with completing loan applications and other paperwork
- Evaluated loan requests and documents to verify accuracy and completeness
- Assessed loan portfolios for compliance with underwriting policies
- Established plans and payoffs for customers' loans, prioritizing control of overall costs.
Education
High School Diploma -
Williamsport High School
Skills
- Account reconciliation
- Delinquency Notifications
- Knowledge of Equifax Application Engine
- Mortgages and Loans
- Risk Analysis
- Cross functional collaboration
- Internal auditing
- Strategic business development
- Loss Prevention Strategies
- Notary Public
- Insurance Negotiation
- Credit Approval and Denial
Certification
Insurance Producer License - 2017
Notary Public - 2004
Timeline
Branch Manager
OneMain Financial Group
06.2018 - Current
Assistant Branch Manager
OneMain Financial Group
03.2007 - 06.2018
Senior/Personal Loan Specialist
OneMain Financial Group
04.2004 - 03.2007
High School Diploma -
Williamsport High School
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