Kimberley Christie

Operations Manager

KC Industries Trucking, LLC

11.2012 - Current

Supervised operations staff and kept employees compliant with company policies and procedures.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Developed and maintained relationships with external vendors and suppliers.
Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
Interacted well with customers to build connections and nurture relationships.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
Maintained confidentiality of sensitive employee information while addressing payroll concerns or disputes.
Managed payroll data entry and processing for [Number] employees to comply with predetermined company guidelines.
Maintained strict confidentiality of all payroll information and records.
Prepared vendor invoices and processed incoming payments.
Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
Prepared and mailed invoices to customers, processed payments, and documented account updates.
Submitted cash and check deposits and generated cash receipts to record money received.
Monitored accounts to verify compliance with payment terms and schedules.