Kimberley D. Katz
Freeland,MD
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level bookseller position. Ready to help team achieve company goals.
Overview
25
25
years of professional experience
Work History
Holiday Bookseller
Barnes and Noble
11.2025 - 01.2026
- Managed cash register transactions accurately, ensuring proper handling of financial transactions and minimizing discrepancies; processed payments and returns on company POS system using proper cash-handling procedures.
- Assisted customers in locating books and providing personalized recommendations based on their interests.
- Fostered positive customer relationships through attentive service, active listening, and addressing concerns promptly and professionally.
- Supported a positive work environment by collaborating with team members to achieve collective goals; resolved customer complaints with empathy and swift problem-solving, maintaining positive store environment.
- Organized and maintained storefront, resulting in inviting atmosphere for customers while prioritizing them over routine store tasks.
- Used in-store system to locate inventory and place special orders for customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Worked to meet or exceed special targets for monthly book picks, membership programs, credit card applications, specific product promotions.
- Maintained an up-to-date knowledge of current literary trends, ensuring accurate recommendations for customers.
- Maintained well-stocked inventory of books, magazines and literary merchandise; restocked shelves and kept store displays attractive and organized.
- Recovered sales floor by picking up items, shelving books, and product and straightening bookshelves and tables; improved overall store appearance through regular cleaning tasks and attention to detail.
Forensic Biologist Technical Leader
Baltimore County Police Department
04.2012 - 04.2024
- Oversee the technical operations of the DNA laboratory to include evaluating and documenting approval of all validations and methods; propose new or modified analysis methods.
- Developed and implemented protocols for DNA analysis methods.
- Oversee and conduct the training program and approve qualifications of analysts.
- Approve the technical specifications for outsourcing agreements.
- Review internal and external DNA audit documents and propose and approve corrective actions.
- Annual review and revision of standard operating procedures, quality assurance, and proficiency testing programs.
- Write technical portion of grant proposals.
- Implement and maintain the Quality Assurance Program technical problem solving and resolution; perform QA/QC duties.
- Evaluated new technologies for potential integration into existing forensic workflows and conduct validation studies and research.
- Conduct forensic PCR/STR DNA analysis using advanced laboratory equipment and perform conventional serological analysis on biological evidence.
- Interpret data from criminal casework, generate reports and conduct statistical analyses; review reports.
- Provided expert testimony in court regarding biological evidence findings and DNA methodologies and prepare legal discovery requests.
- Presented talks to law enforcement stakeholders to educate them about laboratory practices.
Forensic Biologist III
Baltimore County Police Department
12.2000 - 04.2012
- Conduct DNA PCR/STR analysis using advanced laboratory equipment and perform conventional serological analysis on biological evidence.
- Interpret data from criminal casework, generate reports and conduct statistical analyses; review reports
- Testify as expert witness of results of casework analyses; prepare legal discovery requests.
- Perform QA/QC duties.
- Conduct validation studies and research.
- Review and edit standard operating procedures.
Education
Masters degree - Science
Virginia Commonwealth University
Richmond, VA01-1996
Bachelors degree - Science
Virginia Polytechnic Institute and State University
Blacksburg, VA01-1990
Skills
- Customer service and interaction
- Attention to detail
- Flexible hours
- Organization
- Critical thinking and analytical problem solving
- Cash Handling and POS software
- Excellent written and verbal communication and interpersonal skills
- Microsoft applications proficiency
- Work Planning and Prioritization
- Team collaboration and leadership
Timeline
Holiday Bookseller
Barnes and Noble
11.2025 - 01.2026
Forensic Biologist Technical Leader
Baltimore County Police Department
04.2012 - 04.2024
Forensic Biologist III
Baltimore County Police Department
12.2000 - 04.2012
Bachelors degree - Science
Virginia Polytechnic Institute and State University
Masters degree - Science
Virginia Commonwealth University