Kimberley Matulevich
Windsor,NY
Summary
Detail-oriented Housekeeping Supervisor with a proven track record in training staff, ensuring cleanliness standards, and enhancing guest satisfaction. Committed to optimizing team performance and implementing quality control measures for improved operational efficiency.
Professional housekeeping leader with strong track record of delivering high-quality results. Skilled in managing teams, ensuring cleanliness standards, and adapting to changing needs. Known for strong communication, reliability, and commitment to excellence. Adept at fostering teamwork, training staff, and maintaining seamless operations.
Hardworking and passionate job seeker with strong organizational skills an to entry-level position. Ready to help team achieve company goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Housekeeping Supervisor
Spark by Hilton
Vestal, NY
07.2025 - Current
- Supervised daily operations, ensuring adherence to cleanliness standards and guest satisfaction.
- Trained new housekeeping staff on procedures and safety protocols to enhance team efficiency.
- Coordinated inventory management, tracking supplies to maintain adequate stock levels.
- Implemented quality control checks, identifying areas for improvement in cleaning processes.
- Conducted inspections of guest rooms and public areas, ensuring compliance with brand standards.
- Collaborated with maintenance staff to report and resolve issues affecting room readiness.
- Conducted regular room inspections to verify compliance with housekeeping standards.
Housekeeping Supervisor
Quality Inn Suites
Vestal, NY
03.2024 - 07.2025
- Placed orders for housekeeping supplies and guest toiletries.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Worked with front desk to respond promptly to all guest requests.
- Scheduled and assigned tasks to team members, optimizing workflow for timely completion.
Linehaul Coordinator
Fed Ex Ground
Binghamton, NY
02.2022 - 03.2024
- Coordinated linehaul operations to ensure timely and efficient freight movement across regional hubs.
- Monitored compliance with safety regulations and operational standards during transportation processes.
- Developed and implemented process improvements to enhance service reliability and reduce delays.
- Managed scheduling for linehaul routes, optimizing resource allocation and minimizing operational costs.
- Provided training and guidance to new team members on operational procedures and best practices.
- Led initiatives to streamline communication between dispatch, drivers, and terminal operations for enhanced coordination.
- Proactively addressed potential issues in the linehaul process by analyzing data trends and taking corrective action as needed.
- Managed driver schedules and assignments to ensure optimal utilization of resources and timely completion of tasks.
- Facilitated clear communication between drivers, dispatchers, and other stakeholders throughout the shipping process.
- Developed strong relationships with customers, addressing concerns promptly and maintaining open lines of communication.
- Implemented safety protocols for drivers, reducing accident rates and improving overall fleet safety records.
- Improved overall operational efficiency by identifying redundancies in processes and implementing streamlined procedures.
- Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
Education
High School Diploma -
Windsor
Windsor, NY06-1999
Skills
- Cleaning and sanitation
- Guest relations
- Customer service-focused
- Customer service
- Training and mentoring
- Cleaning bathrooms
- Department coordination
- Cleaning practices
- Vacuuming and sweeping
- Workload prioritization
- Customer relationship management
- Sanitation standards
- Sorting and washing laundry
- Chemical handling
- Folding clean laundry
- Laundry operations
- Employee engagement
- Team coordination
- Problem-solving
- Team guidance and motivation
- Employee training and development
- Desktop computers
Timeline
Housekeeping Supervisor
Spark by Hilton
07.2025 - Current
Housekeeping Supervisor
Quality Inn Suites
03.2024 - 07.2025
Linehaul Coordinator
Fed Ex Ground
02.2022 - 03.2024
High School Diploma -
Windsor