Goal-oriented leasing agent with a strong focus on enhancing tenant satisfaction and retention. Proven ability to manage lease agreements and ensure compliance with fair housing regulations.
Work History
Senior Leasing Agent
1 Year 3 Months
Pure HomeRiver | 04.2025 - 07.2026
Facilitated property viewings and maintained tenant relationships to enhance customer satisfaction.
Managed lease agreements, ensuring compliance with company policies and local regulations.
Utilized property management software to track leasing activities and maintain accurate records.
Coordinated marketing efforts to attract prospective tenants through various channels.
Senior Leasing Agent
5 Years 3 Months
Property Frameworks | 01.2020 - 04.2025
Conducted market analysis to determine rental pricing strategies and improve occupancy rates.
Provided training and guidance to junior leasing agents on best practices in tenant engagement.
Led initiatives to improve tenant retention through enhanced communication and service offerings.
Coordinated property showings, highlighting key features and amenities to prospective tenants.
Monitored local market trends to inform pricing adjustments and strategic decision-making processes.
Leasing Agent and Broker
12 Years 6 Months
Prime Properties/ONEprop | 07.2007 - 01.2020
Coordinated property viewings, showcasing amenities and features to potential tenants.
Performed property management duties such as move-out inspections and ordering maintenance repairs
Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
Toured property with prospective tenants and provided wealth of information in regards to its key features.
Developed strong relationships with clients, enhancing tenant satisfaction and retention rates.
Conducted market research to assess competitive rental pricing and improve occupancy rates.