Kyra Hartman
Kansas City,Missouri
Summary
Passionate about a successful and friendly work environment! I am eager to contribute to a thriving company with detail-oriented and organizing skills. Excelled strengths in customer service, time management and trend tracking. I am great at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
6
6
years of professional experience
Work History
Senior Leasing Agent
Lindsey Management Company
Grandview, MO
01.2024 - Current
- Managed high-value client relationships, fostering trust and loyalty through proactive communication and problemsolving.
- Implemented innovative strategies for identifying qualified leads and securing leases more efficiently than competitors.
- Coordinated property showings, highlighting key features and amenities to prospective tenants.
- Negotiated favorable lease terms for both tenants and property owners, ensuring mutually beneficial agreements.
- Provided expert guidance on leasing processes and regulations to both internal staff members and external stakeholders such as clients or legal counsel.
- Increased lease renewals by promptly addressing tenant concerns and providing exceptional customer service.
- Performed comprehensive tenant background checks, reducing risk of delinquency or eviction-related issues during the lease term.
- Ensured compliance with fair housing laws by consistently upholding non-discriminatory practices throughout the leasing process.
- Developed strong relationships with vendors and contractors, facilitating timely completion of property improvements or maintenance tasks.
Bartender
Hooters
Kansas City
06.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Manager's Assistant
White House Cafe
Augusta, Missouri
01.2023 - 06.2023
- Helped senior managers run smooth operations by independently handling day-to-day requirements.
- Improved customer relations, maintained brand loyalty, and recaptured lost revenue opportunities by smoothly handling escalated problems.
- Maintained operational performance by skillfully handling opening and closing tasks.
- Supported recruiting, training and professional development efforts.
- Maintained operational performance with skillful execution of opening and closing procedures.
Conservation Corps Member
Texas Conservation Corps
Austin, Texas
05.2019 - 08.2021
- Protected forest and human areas with effective fire prevention and suppression.
- Improved growth by thinning and spacing planted trees.
- Assisted survey crews with clearing sites and setting stakes.
- Helped office personnel with errands, paperwork and data entry.
- Offered to assist with additional tasks to keep projects on-task and meet tight deadlines.
- Assigned grades to trees based on standard charts and added tags for removal.
- Prepared sites and completed advanced work by moving loads, equipment and rocks with heavy equipment.
Office Assistant
Piglowski Insurance
Wentzville, Missouri
11.2018 - 05.2019
- Covered front desk reception area frequently, greeting visitors, answering questions, and directing guests to specific office personnel.
- Prioritized tasks independently to best support office needs.
- Kept office file system highly organized and quickly retrieved needed records.
- Ordered office supplies to prevent items being fully depleted.
- Shredded older files and confidential information to reduce security risks.
- Communicated openly with all levels of staff for maximum transparency and approachability.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Coordinated smooth travel for staff by arranging transportation and accommodations.
Education
Holt Highschool
Wentzville, MissouriSkills
- Goal-Oriented
- Fair housing policies
- Lease Renewals
- Telephone and email etiquette
- Creative Problem-Solving
- Customer service expertise
- Leasing Terms and Specifications
- Property tours and inspections
- Yardi
- POS systems
Timeline
Senior Leasing Agent
Lindsey Management Company
01.2024 - Current
Bartender
Hooters
06.2023 - Current
Manager's Assistant
White House Cafe
01.2023 - 06.2023
Conservation Corps Member
Texas Conservation Corps
05.2019 - 08.2021
Office Assistant
Piglowski Insurance
11.2018 - 05.2019
Holt Highschool