Kimberley Membiela
Orange,California
Summary
Extensive experience in Sales/Sales Management Recipient of numerous Sales Awards Strong negotiating, sales and closing skills and experience Experienced sales trainer and coach Computer proficient in Microsoft Office, NewStar, Lasso, as well as Oracle, Sales Simplicity, Excel, Word Dependable, consistent and practiced at maintaining long-term client relationships
Overview
21
21
years of professional experience
Work History
Community Sales Manager
Trumark Homes
04.2022 - Current
- 257 Townhomes two and three story at Zest and Covina Bowl in Covina
- 91 Townhomes two and three story at Saddleback Place in Mission Viejo
- Pricing from $7000k-$1M
- 874 sq.ft -1,952 sq.ft
- Provided exceptional customer service, addressing concerns and inquiries promptly and professionally.
- Generated leads by nurturing relationships with real estate agents and other industry professionals within the area.
- Established rapport with potential buyers through personalized follow-ups and consistent communication efforts.
- Analyzed market trends and competitor offerings to strategically position the community in a competitive marketplace.
- Coordinated property tours for prospective buyers, emphasizing unique features that set our community apart from competitors.
Senior Sales Agent
Brandywine Homes
04.2021 - 05.2022
- 26 Three story Townhomes in Placentia
- Small infield off Imperial and Golden
- Average Price $850k
- 1,523 sq.ft -1,731 sq.ft
- Utilized CRM software effectively for tracking leads, managing client information, and facilitating timely follow-ups with prospects.
- Developed strong client relationships through consistent communication and outstanding service.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Set and achieved company defined sales goals.
- Contributed to team objectives in fast-paced environment.
Senior Sales Agent
Tripointe Homes
02.2020 - 04.2021
- Sold Out 58 Homes in 8 months, closed out in 12 months during COVID-19
- Involved in marketing, buyer and project evaluations
- Manage all aspects of sales including pre-qualification, escrow tracking, option selections preparation of final price amendments
- Negotiate and coordinate to assist in loan approvals resulting in close of escrow of tenuous buyers
- Interact with Construction, Quality Control, Customer Service, Escrow, Lenders to ensure top performance, timely escrow closings, smooth transitions and buyer satisfaction
- Prepare and process reports: Sales Tracking, Contingency program, Escrow Status, Closing, Appraisal, Competition
Senior Sales Agent
William Lyon Homes
03.2013 - 02.2020
- Sold 241 Homes in 21 months @ Ovation in Cypress 55+ community
- Sold 220 Homes at Nexus in 28 months
- 3 Story Condos in Eastvale
- Involved in marketing, buyer and project evaluations
- Manage all aspects of sales including pre-qualification, escrow tracking, option selections preparation of final price amendments
- Negotiate and coordinate to assist in loan approvals resulting in close of escrow of tenuous buyers
- Interact with Construction, Quality Control, Customer Service, Escrow, Lenders to ensure top performance, timely escrow closings, smooth transitions and buyer satisfaction
- Prepare and process reports: Sales Tracking, Contingency program, Escrow Status, Closing, Appraisal, Competition
- Exceed sales goals in a highly competitive market
- Created and Oversaw Broker Outreach Program
- Enhanced customer satisfaction by addressing concerns promptly and providing personalized solutions.
- Maintained a comprehensive understanding of industry trends, competitor offerings, and market conditions in order to provide insightful recommendations to clients.
- Utilized CRM software effectively for tracking leads, managing client information, and facilitating timely follow-ups with prospects.
Senior Sales Agent
Revive Real Estate Group
06.2008 - 03.2013
- Sold and Closed out Multiple Communities for Revive Real Estate, along with Bank Close Out Communities in a decreasing market
- Managed all aspects of sales including pre-qualification, escrow tracking, preparation of final price amendments
- Involved in marketing, pricing, buyer and project evaluations
- Interact with, Customer Service, Escrow, Lenders to ensure top performance, timely escrow closings, smooth transitions and buyer satisfaction
- Created and Oversaw Broker Outreach Program
- Exceeded sales goals in a decreasing, highly competitive market
- Prepare and process reports: Sales Tracking, Escrow Status, Closing Competition
- Recipient of multiple sales awards including SOCAL Sales Person of the Year 2008
Community Sales Manager
Empire Homes
04.2004 - 06.2008
- Sold 67 Homes at 1.5 M @ Presido in Riverside
- Sold 112 Homes at Sandalwood in San Jancinto
- Train and oversee Sales Associates
- Manage all aspects of sales including pre-qualification, escrow tracking, option selections preparation of final price amendments
- Negotiate and coordinate to assist in loan approvals resulting in close of escrow of tenuous buyers
- Involved in marketing, pricing, buyer and project evaluations
- Interact with Construction, Quality Control, Customer Service, Escrow, Lenders to ensure top performance, timely escrow closings, smooth transitions and buyer satisfaction
- Prepare and process reports: Sales Tracking, Escrow Status, Closing Competition
- Exceed sales goals in a decreasing , highly competitive market
- Created and Oversaw Broker Outreach Program
- Consistently earn highest ratings in independent customer satisfaction surveys
- Recipient of multiple sales awards
Education
NMLS License -
01.2013
California Broker’s License -
01.2012
MCSP- Master Certified Sales Professional -
07.2006
Skills
- Team Leadership
- CRM proficiency
- Sales closing
- Contracting
- Problem-solving abilities
- Team motivation
- Rapport and relationship building
- Objection handling
- Solution selling
- Problem-solving aptitude
- Market intelligence
Awards
- Trumark Homes SoCal Division Customer Satisfaction Award 2024
- Eliant 4th Place Salesperson of the Year, 2020, For Citron @ Bedford
- William Lyon Homes Ovation Community of the Year, 2018
- William Lyon Homes Nexus Salesperson of the Year, 2017
- William Lyon Homes Nexus Salesperson of the Year, 2016
- William Lyon Homes Community of the Year Nexus, 2015
- William Lyon Homes IE Salesperson TurnLeaf of the Year, 2014
- SMC Orange County Winner, 2011, 2nd
- SOCAL Salesperson of The Year All of Southern California, 2010
- SMC Inland Empire Winner, 2010, 2nd
- SMC Inland Empire 1st Runner up, 2009, 4th
- SMC Orange County Winner, 2009, 3rd
- SMC Inland Empire Winner, 2009, 3rd
- SOCAL Award Salesperson of The Year, 2009, IE
Licenses - Californiabrokerslicense
01413465
Timeline
Community Sales Manager
Trumark Homes
04.2022 - Current
Senior Sales Agent
Brandywine Homes
04.2021 - 05.2022
Senior Sales Agent
Tripointe Homes
02.2020 - 04.2021
Senior Sales Agent
William Lyon Homes
03.2013 - 02.2020
Senior Sales Agent
Revive Real Estate Group
06.2008 - 03.2013
Community Sales Manager
Empire Homes
04.2004 - 06.2008