Work Preference
Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
AssistantManager
Open To Work

Kimberley Moore

Dallas,TX

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Student Accounts CoordinatorFinancial Aid Call CenterCustomer Service

Work Type

Full TimePart Time

Location Preference

On-SiteRemoteHybrid
Location: Dallas, TX, US
Open to relocation: Yes

Salary Range

$42000/yr - $48000/yr

Important To Me

Healthcare benefitsCompany CultureTeam Building / Company RetreatsPersonal development programsWork-life balance401k matchPaid sick leaveCareer advancement

Summary

Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Overview

12
12
years of professional experience
4
4
years of post-secondary education

Work History

Student Accounts Coordinator

University of Arizona Global Campus
Chandler, Arizona
08.2022 - 06.2024
  • Coordinated student account inquiries and resolved issues effectively.
  • Collaborated with academic departments to provide tailored student support services.
  • Maintained up-to-date knowledge of university policies and procedures for student accounts.
  • Participated in staff meetings and training sessions as requested.
  • Provided excellent customer service by responding quickly and efficiently to inquiries from students.

Financial Aid Call Center

Dallas College
Dallas, TX
08.2012 - 09.2021
  • Identified needs of customers promptly and efficiently.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Recognized by management for providing exceptional customer service.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.

Education

Associate of Arts - Liberal Arts

Dallas College
Dallas, TX
08.2017 - 12.2021

Skills

  • Customer account management
  • Student support services
  • University policy compliance
  • Problem solving
  • Attention to detail
  • Research skills
  • Time management
  • Adaptability to change
  • Process payments
  • Interpersonal communication
  • Teamwork and collaboration
  • Multitasking Abilities
  • Payment plan development
  • Verbal and written communication
  • Aging reports analysis
  • Professionalism
  • Data entry skills
  • Active listening
  • Training and teaching
  • Time management abilities
  • Organizational skills
  • Word processing

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Student Accounts Coordinator

University of Arizona Global Campus
08.2022 - 06.2024

Associate of Arts - Liberal Arts

Dallas College
08.2017 - 12.2021

Financial Aid Call Center

Dallas College
08.2012 - 09.2021
Kimberley Moore