Christopher Bentley
Oklahoma City,OK
Summary
Results-driven Student Accounts Coordinator with strong skills in compliance management and customer relationship building. Known for efficiently processing payments and managing account adjustments, ready to contribute to improved operational efficiency and student support. Skilled Student Accounts Coordinator with 15 years of experience in managing student billing, account adjustments, and refunds. Recognized for effective communication and exceptional problem-solving skills. Committed to delivering outstanding customer service and maintaining compliance in all processes.
Overview
19
19
years of professional experience
Work History
Student Accounts Coordinator
Oklahoma City University
Oklahoma City, OK
01.2010 - 10.2025
- Facilitated student assistance with billing inquiries and clarified account discrepancies.
- Processed student payments and managed account adjustments efficiently.
- Managed refunds for students, ensuring compliance with established guidelines.
- Provided top-tier customer service by rapidly and effectively resolving inquiries from students.
Assitant Manager
Braums
Oklahoma City, Oklahoma
10.2008 - 01.2010
- Directed daily operations to enhance team efficiency and service quality.
- Coordinated staff schedules to ensure optimal coverage during peak hours.
- Managed inventory control processes to maintain stock levels and reduce waste.
- Oversaw customer service initiatives to resolve issues and improve satisfaction.
Sales Manager
AT&T
Oklahoma City, Oklahoma
05.2006 - 10.2008
- Trained and mentored sales team on product knowledge and effective selling techniques.
- Managed customer relationships to ensure satisfaction and retention initiatives.
- Conducted regular performance evaluations to improve team efficiency and productivity.
- Coordinated with cross-functional teams to streamline sales processes and operations.
Education
Associate of Applied Science - Business
Oklahoma State University
Oklahoma City, OK05-2022
Skills
- Student billing and payment processing
- Account adjustments and refunds
- Compliance management
- Customer relationship management
References
References available upon request.
Timeline
Student Accounts Coordinator
Oklahoma City University
01.2010 - 10.2025
Assitant Manager
Braums
10.2008 - 01.2010
Sales Manager
AT&T
05.2006 - 10.2008
Associate of Applied Science - Business
Oklahoma State University