Professional Summary
Overview
Work History
Skills
Certification
Timeline

Kimberley Pettina

Central City Concern
Gresham,OR
1
Certification
23
years of professional experience

Accomplished Case Manager with over 20 years experience in social work and advocacy. Proven track record of improving client outcomes through effective resource coordination and personalized care planning. Expertise in client advocacy, crisis intervention, and data analysis. Adept in developing community resource networks. Seeking to leverage skills in a forward-thinking organization to drive client satisfaction. Professional Program Supervisor with solid track record in overseeing and optimizing projects. Skilled in team collaboration, resource allocation, and strategic planning to drive successful outcomes. Known for adaptability and reliability in dynamic environments. Adept at conflict resolution, process improvement, and fostering cohesive work culture.

Work History

Emergency Disaster and HFWR Mananger

12 Years 8 Months
The Salvation Army | 08.2003 - 04.2016
  • Managed Emergency Disaster Services for all of Oregon and SW Idaho.
  • Coordinated staff and over 100 volunteers
  • Assisted over 300 veterans every year with financial assistance
  • Raised over a million dollars for Veterans

Lead Case Manager VGPD Program

4 Years 11 Months
Central City Concern | 01.2019 - 12.2023
  • Coordinated community resources for 65 clients
  • Implement client assessment's and develop goal plans, and monitor client progress
  • Support Case Managers, Peer Supports, and assist Program Supervisor
  • Led case management team to ensure effective service delivery for clients facing homelessness and addiction challenges.
  • Trained and mentored new case managers on best practices and organizational policies to enhance team performance.
  • Advocated for client rights within community resources, ensuring access to essential services and support systems.
  • Coordinated services for clients across multiple agencies, ensuring seamless provision of necessary supports.

Program Supervisor Veterans Grant Per Diem (VGPD)

2 Years 8 Months
Central City Concern | 12.2023 - Current
  • Oversee staff who case manage Veterans Grant and Per Diem transitional housing program clients. I work very closely with the VA and other service providers to coordinate services and ensure ongoing supervision of staff and program participates. as they work on income enhancement, finding housing, and developing self sufficiency. VGPD program has a 92% occupancy rate and houses 100's of veterans each year.

Skills

Case Management
Client Advocacy
Resource Coordination
Care Plan Development
Ability to display a non-judgmental attitude
and a willingness to learn new skills.
Crisis Intervention
Interpersonal Communication
Problem Solving
Data Analysis
Emergency Management
Ability to work as a team member and to establish priorities.

Certification

  • Qualified Mental Health Associate (QMHAR)

Timeline

Program Supervisor Veterans Grant Per Diem (VGPD)

Central City Concern
12.2023 - CurrentRead More

Lead Case Manager VGPD Program

Central City Concern
01.2019 - 12.2023Read More

Emergency Disaster and HFWR Mananger

The Salvation Army
08.2003 - 04.2016Read More
Kimberley Pettina