Kimberley Phillips
Corvallis,OR
Summary
Dynamic professional with a proven track record at Lyft, excelling in time management and customer service. Adept at GPS navigation and route planning, ensuring timely deliveries while maintaining a clean driving record. Recognized for building strong client relationships and adapting to changing circumstances, enhancing overall service quality.
Overview
30
30
years of professional experience
Work History
Driver
Lyft
Corvallis, OR
11.2024 - Current
- Learned and adhered to safety protocols for vehicle operation and transportation tasks.
- Assisted in navigating routes efficiently to ensure timely deliveries.
- Maintained vehicle cleanliness and performed routine checks on equipment functionality.
- Adapted quickly to changing schedules and unexpected route adjustments.
- Gained familiarity with GPS systems for effective route planning and navigation.
- Developed communication skills through interaction with clients during deliveries.
Personal Care Assistant
Sharon McVey
Corvallis, OR
03.2016 - Current
- Assisted clients with daily living activities, promoting independence and enhancing quality of life.
- Provided compassionate care, ensuring comfort and emotional support for clients in various situations.
- Collaborated with healthcare professionals to develop personalized care plans tailored to individual needs.
- Monitored client health and documented changes, reporting significant observations to family members and medical staff.
- Implemented safety protocols to maintain a secure environment for clients, reducing risks of accidents or injuries.
- Adapted care approaches based on evolving client conditions, demonstrating flexibility and responsiveness to changing needs.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Adapted quickly to new client situations, building rapport through active listening skills and an empathetic approach towards individual needs.
Manager/ Travel Agent
USTravel
Corvallis, OR
01.1996 - 08.1998
- Learned and adhered to safety protocols for vehicle operation and transportation tasks.
- Assisted in navigating routes efficiently to ensure timely deliveries.
- Maintained vehicle cleanliness and performed routine checks on equipment functionality.
- Adapted quickly to changing schedules and unexpected route adjustments.
- Gained familiarity with GPS systems for effective route planning and navigation.
- Developed communication skills through interaction with clients during deliveries.
Dispatcher
Bobs Towing
05.2003 - 12.2023
- Coordinated towing operations by effectively dispatching drivers based on location and availability.
- Communicated with customers to assess needs and provide timely service updates.
- Utilized GPS and routing software to optimize tow truck assignments and reduce response times.
- Monitored vehicle status and maintained accurate records of all dispatch activities.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of Number fleet vehicles.
Sales Manager
Corvallis Art Center
Corvallis, OR
01.2000 - 08.2001
- Developed and executed sales strategies to enhance customer engagement and drive revenue growth.
- Collaborated with marketing team to create promotional materials that increased visibility of art programs.
- Trained and mentored junior sales staff on effective techniques and customer relationship management.
- Analyzed sales data to identify trends, optimizing inventory selection based on customer preferences.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Education
1 Yr Study - Criminology
LBCC
Albany, ORTravel Degree - Tourism And Travel Management
Away Travel School
Corvallis, ORSkills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Problem-solving
- Safe driving practices
- Punctual and reliable
- City and non-city driving
- Flexible schedule
- Punctuality
- GPS and route planning
- Loading and unloading
- Passenger transportation
- Relationship building
Timeline
Driver
Lyft
11.2024 - Current
Personal Care Assistant
Sharon McVey
03.2016 - Current
Dispatcher
Bobs Towing
05.2003 - 12.2023
Sales Manager
Corvallis Art Center
01.2000 - 08.2001
Manager/ Travel Agent
USTravel
01.1996 - 08.1998
1 Yr Study - Criminology
LBCC
Travel Degree - Tourism And Travel Management
Away Travel School