Kimberley Smith
North College Hill,Ohio
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Registered Medical Assistant
Cincinnati Children’s Hospital Medical Center
Cincinnati , Ohio
2023.06 - Current
- Administered injections and immunizations as directed by physician.
- Delivered clinical and administrative support to registered nurses ,certified nurse practitioners ,fellows and doctors ,obtained patient history and documented,communicated with empathy and compassion contributed to 94% patient satisfaction rating.
- Worked with The Children with Medical Handicaps Program (CMH) a healthcare program in the Ohio Department of Health (ODH) and linked over 20-40 families of children with special health care needs to a network of quality providers in diabetes/endocrine ambulatory department to obtain payment for the services their children need.
Medical Assistant/Call Center/Registered Medical Assistant/Procedure Scheduler
Trihealth (formerly Group Health Associates)
Cincinnati , Ohio
2009.04 - 2023.12
- Collected samples from patients for laboratory testing purposes.
- Provided assistance to medical staff in performing minor surgical procedures.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans. Assisted and piloted and was part of the Medical Home Coordinator team and assisted with Group Health in 2010 getting 95% satisfaction by implementing MY Chart an internet based tool.
- Trihealth Ambassador /Lead Medical Assistant and onboarded 30 newly hired medical assistants all while working in a fast pace environment and assisted with 100% customer service rating within the department.
Registered Medical Assistant/Procedure Scheduler
Gastro Health
Norwood , Ohio
2022.12 - 2023.06
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Explained treatment procedures and physicians' instructions.
Education
Diploma Honors - Medical Assisting
Bohecker College
Cincinnati, OH2009-08
High School Diploma -
Winton Woods High School (Forest Park High School)
Cincinnati, OH1986-06
Some College (No Degree) - Nursing
University of Cincinnati Blue Ash College
Cincinnati, OHSome College (No Degree) - Practical Nursing
Hondros College of Nursing
Cincinnati, OHSkills
- Patient Care Coordination
- Immunization Administration
- Patient Scheduling
- Medical Records Management
- Medical terminology proficiency
- Clinical applications
- Infection control procedures
- Privacy and confidentiality
- Insurance Verification
- First-aid and CPR
- Patient Assessments
- Inventory Management
- Regulatory Compliance
- Medical Equipment Operation
- Clinical Documentation
- Medical Coding
- Electronic Health Records Management
- Vital Sign Monitoring
- HIPAA Compliance
- Medical Terminology
- Medical Billing
Affiliations
- Fall/Winter Member of the Ohio State Society American Medical Technologist (OHSSAMA) since 2022.
- TriHealth Resource Initiative for Black/Brown Latino Employees (TRIBE) 2020-2022
- Volunteered for Mercy Health Man Up Health Expo 2017 Prostate Cancer ,Blood pressure screenings 2017
Accomplishments
- Be the Change Diversity Committee : Mercy Health Bon Secure Health 2016-2019.
- Urban League of Greater Cincinnati Alumni 2014.
- Bohecker College Cincinnati -Medical Assisting Award of Professionalism 2009.
- Cincinnati Children's Medical Hospital Center Virtual Walk participant Cincinnati Walks for Kids May 18,2024.
Certification
- Active Member of American Technologist as a Registered Medical Assistant 2010- Present ID :291530.
- American Heart Association BLS (CPR/AED) E Card Code 1jelixdupv71enyxpjovnk Active 03/25.
Custom
References available upon request.
Timeline
Registered Medical Assistant
Cincinnati Children’s Hospital Medical Center
2023.06 - Current
Registered Medical Assistant/Procedure Scheduler
Gastro Health
2022.12 - 2023.06
Medical Assistant/Call Center/Registered Medical Assistant/Procedure Scheduler
Trihealth (formerly Group Health Associates)
2009.04 - 2023.12
Diploma Honors - Medical Assisting
Bohecker College
High School Diploma -
Winton Woods High School (Forest Park High School)
Some College (No Degree) - Nursing
University of Cincinnati Blue Ash College
Some College (No Degree) - Practical Nursing
Hondros College of Nursing
- Active Member of American Technologist as a Registered Medical Assistant 2010- Present ID :291530.
- American Heart Association BLS (CPR/AED) E Card Code 1jelixdupv71enyxpjovnk Active 03/25.
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