Summary
Overview
Work History
Education
Skills
Timeline
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Kimberlin Ramos Cruz

Bronx,NY

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience

Work History

Police Officer

NYPD
New York, NY
07.2022 - Current
  • Responded to emergency calls for service and provided assistance as needed.
  • Protected citizens by preventing crime, enforcing laws and apprehending suspects.
  • Patrolled assigned areas to detect and prevent criminal activity.
  • Gathered evidence, interviewed victims and interrogated suspects to conduct thorough criminal investigations.
  • Prepared detailed reports on incidents and arrests made.
  • Provided security at public events such as parades, concerts, or sporting events.
  • Diffused active disturbances with de-escalation techniques, compassion and combat skills.
  • Patrolled assigned areas both on foot and in motor vehicles, maintaining awareness and providing valuable community surveillance.
  • Attended training sessions to maintain proficiency in law enforcement techniques.
  • Conducted traffic stops in accordance with departmental protocol.
  • Assisted with the enforcement of all applicable laws, ordinances, and regulations.
  • Arrested suspects following established procedures while exercising caution and good judgment.
  • Communicated with victims, suspects and witnesses to gather and provide information regarding criminal events.
  • Investigated suspicious persons or activities to determine if criminal activity was present.
  • Executed law enforcement patrol functions in assigned locations for extended periods of time.
  • Advised citizens on safety precautions and preventive measures against crime.
  • Provided testimony in court when necessary concerning investigations conducted.
  • Monitored radio transmissions from dispatch regarding reported crimes or emergencies.
  • Performed CPR and other rescue techniques on individuals in medical emergencies.
  • Utilized various technologies including computers, cameras, and radar guns to complete job duties.
  • Interviewed witnesses and victims to determine critical details relevant to each case.
  • Responded promptly to activated alarms for fires and burglaries.
  • Pursued fleeing suspects on foot and in varying terrain.
  • Maintained order during civil disturbances or protests.
  • Subdued resisting subjects with defensive tactics and approved nonlethal weapons.
  • Operated mobile data terminals from patrol vehicles to obtain criminal records on-scene.
  • Wrote detailed arrest and accident reports.
  • Partnered with team members to implement service initiatives and achieve team objectives.

Activity Specialist

New Settlement
New York, Bronx
10.2021 - Current
  • Maintained and ordered supplies for activities
  • Conducted clinical observations in classroom and during activities, noting emotional and behavioral health
  • Designed a wide variety of activities to stimulate patients' interest, involvement, and engagement
  • Planned and oversaw the implementation of special activities
  • Provided clear instruction to activity and program participants to deliver fun and maintain safety
  • Supervised camper activities to address behavioral issues and promote fun, safety, and inclusivity.

Customer Service/Sale Associate

Marshalls the TJX Companies Inc.
New York
03.2016 - 07.2022
  • Role model established customer experience practices with internal and external customers
  • Support and embody a positive store culture through honesty, integrity, and respect
  • Accurately process customer purchases/returns and count change back to customers
  • Promote credit and loyalty programs during customer interactions
  • Accurately processes and prepares merchandise for the sales floor
  • Initiate and participate in store recovery as needed throughout the day
  • Maintain all organizational, cleanliness, and recovery standards for the sales floor.

Receptionist

Oresky And Associates PLLC
New York, Bronx
04.2021 - 05.2022
  • Managed multiple tasks and met time-sensitive deadlines
  • Answered the central telephone system and directed calls accordingly
  • Confirmed appointments
  • Communicated with clients and updated client records
  • Triaged incoming calls on multi-line phone systems and directed to departments based on customer needs
  • Responded to inquiries from callers seeking information
  • Resolved customer problems and complaints
  • Corresponded with clients through email, telephone or postal mail
  • Answered high-volume, multi-line telephone, directing calls to appropriate company personnel.

Teacher's Assistant

Pan-American International High School
Bronx, NY
08.2020 - 12.2020
  • Provided assistance in the classroom when conducting curriculum-based group lessons
  • Assisted teaching staff in preparing the classroom and lesson plans
  • Mentored 20+ students in grades 12th, who were entering college
  • Served as guidance for students in the library when help was needed
  • Translated for the Hispanic community, during enrollment season, and parent teacher conferences.

Education

Bachelor of Science in Criminal Justice -

John Jay College of Criminal Justice (CUNY)
12.2020

Associate of Arts in Criminal Justice -

Borough of Manhattan Community College (CUNY)
12.2018

Skills

  • Bilingual, Fluent in Spanish
  • Proficient in Microsoft Word, PowerPoint, Excel, Google Drive & computer savvy
  • Teamwork and Collaboration
  • Friendly and Positive Attitude
  • Arts and Crafts
  • Criminal Investigations
  • Traffic Direction
  • Firearms Proficiency
  • Community Relations
  • Physical Fitness
  • Fingerprinting
  • Investigative Skills
  • Conflict De-Escalation
  • Community-Oriented Policing
  • Defensive Driving Training
  • Staff Management
  • Exceptional Problem Solver
  • Officer Training
  • De-Escalation Techniques
  • Patrol Procedures
  • Law Enforcement
  • Arrest Techniques
  • Report Writing
  • Criminal Law

Timeline

Police Officer

NYPD
07.2022 - Current

Activity Specialist

New Settlement
10.2021 - Current

Receptionist

Oresky And Associates PLLC
04.2021 - 05.2022

Teacher's Assistant

Pan-American International High School
08.2020 - 12.2020

Customer Service/Sale Associate

Marshalls the TJX Companies Inc.
03.2016 - 07.2022

Bachelor of Science in Criminal Justice -

John Jay College of Criminal Justice (CUNY)

Associate of Arts in Criminal Justice -

Borough of Manhattan Community College (CUNY)

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Kimberlin Ramos Cruz