Versatile team member offering over 4 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
3
3
years of professional experience
Work History
Customer Service, Personal Shopper And Delivery Driver
Instacart
03.2022 - Current
Maximized efficiency by scanning items quickly and completing as many as 3 orders per hour.
Used system software to view and accept orders.
Communicated with customers and respond to special requests while shopping.
Used company-issued card to purchase customer orders.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Offered advice and assistance to customers, paying attention to special needs or wants.
Recommended products to customers, thoroughly explaining details.
Associate
Marshalls
Downey, CA
05.2022 - 11.2022
Adhered to quality and service standards to support the operational goal.
Participated in ongoing training to enhance my own job skills and knowledge.
Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
Greeted customers and offered assistance for increased customer satisfaction.
Overnight Stocker
Walmart
Downey, CA
07.2019 - 03.2020
Scanned shelves and product cases to locate expired, outdated and spoiled items.
Removed all boxes and related trash from the sales floor and processed them through compactors.
Assisted customers by finding items quickly to boost store satisfaction rates.
Greeted customers and directed to requested products.
Interacted with guests in friendly and knowledgeable way.
Cashier
Walmart
Downey, CA
07.2019 - 03.2020
Restocked and organized merchandise in front lanes.
Answered questions about store policies and addressed customer concerns.
Monitored self-checkout systems and provided assistance or intervention where required.
Collected and authorized payments of guests.
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Helped customers complete purchases and locate items.
Education
High school Diploma -
Huntington Park Community High School
Cerritos College
Norwalk, CA
11.2024
Skills
Customer Inquiries
Product and Service Sales
Performance Feedback
Timeline
Associate
Marshalls
05.2022 - 11.2022
Customer Service, Personal Shopper And Delivery Driver