Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

KImberly Albino

Las Vegas,NV

Summary

Resourceful Network Technician with experience maintaining complete infrastructure operations. Savvy insight balancing complex network hardware and software elements to meet critical organizational performance needs. Over 13 years, lent troubleshooting and advisory services to address security and operational concerns.

Overview

15
15
years of professional experience

Work History

Network Technician

Verizon Business
Cary, NC
02.2011 - 05.2013
  • Maintained positive working relationship with fellow staff and management.
  • Presented network systems training and information to employees.
  • Maintained network stability by working remotely with the transport technicians.

Data Network Technician

Verizon Business
Cary, NC
11.1999 - 02.2011
  • Maintained positive working relationship with fellow staff and management.
  • Presented network systems training and information to employees.
  • Configured and managed VPN connectivity and network performance tuning.

Customer Service Representative

Verizon Business
Cary, NC
05.1998 - 11.1999
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.

Education

Cetified Nursing Assistance - Nursing Assistance

Perry Foundation
Henderson, NV
12-2023

High School Diploma -

Decatur High School
Federal Way, WA
06-1987

Skills

  • Network Configuration
  • Helpdesk Administration
  • Preventive Maintenance
  • User Training

Accomplishments

  • Certified Nursing Assistant

Timeline

Network Technician

Verizon Business
02.2011 - 05.2013

Data Network Technician

Verizon Business
11.1999 - 02.2011

Customer Service Representative

Verizon Business
05.1998 - 11.1999

Cetified Nursing Assistance - Nursing Assistance

Perry Foundation

High School Diploma -

Decatur High School

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KImberly Albino