Kimberly Allen
Newark,OH
Summary
Dynamic insurance professional with experience at Liberty Mutual, excelling in customer service and licensed sales. Proven ability to enhance client satisfaction through effective policy management and cross-selling strategies. Committed to professionalism and ethics, consistently achieving sales goals while fostering strong client relationships.
Overview
16
16
years of professional experience
Work History
Insurance Agent Gold Dept Customer Service
Liberty Mutual
02.2010 - Current
Answer calls from insureds in a call center environment. Make policy changes, answer billing questions, cross selling to round out accounts. Update policy information as requested. Process policy cancellations. Total average calls 50 per day in a fast paced environment.
Education
College Prep
Heath High School
Heath, OH06.1985
Skills
- Customer service
- Licensed insurance agent
- Professionalism and ethics
- Quotes and sales
Timeline
Insurance Agent Gold Dept Customer Service
Liberty Mutual
02.2010 - Current
College Prep
Heath High School
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