Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kimberly Amado Ayala

Jersey City,NJ

Summary

Dynamic and dedicated professional with experience. Excelling in customer service and cleanliness. Proven ability to foster relationships with patrons while ensuring high service quality. Skilled in order taking and cash handling, consistently enhancing guest experiences through attentive and organized service. Sociable server offering several years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of pos system operations and food safety and sanitation regulations.

Overview

6
6
years of professional experience

Work History

Server

My Mexico In Downtown
Jersey City, New Jersey
05.2025 - Current
  • Managed customer inquiries and resolved issues with professionalism.
  • Trained new servers on restaurant protocols and service standards.
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Provided exceptional service to high volume of daily customers.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Maintained cleanliness of dining area and utensils throughout service.
  • Assisted with menu explanations and recommended daily specials to customers.

Restaurant Waiter

Taqueria Gloria’s
Jersey City, NJ
07.2020 - Current
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Clarified inquiries, suggested suitable items, and logged purchase details.

Education

Associate of Applied Science - Radiology

Hudson County Community College
Jersey City, NJ

Skills

  • Customer service
  • Customer relationship management
  • Team collaboration
  • Issue resolution
  • Order taking
  • Cleanliness
  • Service quality
  • Cash handling

Languages

  • Spanish, Native/Bilingual
  • English, Native/Bilingual

Timeline

Server

My Mexico In Downtown
05.2025 - Current

Restaurant Waiter

Taqueria Gloria’s
07.2020 - Current

Associate of Applied Science - Radiology

Hudson County Community College
Kimberly Amado Ayala