Kimberly Amaya
Cypress,TX
Summary
A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Member Services Associate
The Clubs At Houston Oaks
Hegar, TX
06.2022 - Current
- Developed and maintained relationships with members to ensure satisfaction with services.
- Assisted members in resolving issues or complaints in a timely manner.
- Collaborated with senior management to develop strategies for improving member services.
- Facilitated communication between many departments within the company to fulfill specific requests.
- Aided the request of all three of the company's Owners when needed.
Real Estate Assistant
House Matchmaker
Katy, TX
02.2021 - 05.2022
- Followed up with prospects throughout sales processes to offer assistance.
- Supported efficient operations by managing errands such as dropping off lockboxes and assisting with clerical tasks regarding business correspondence.
- Organized and maintained systems to track leads from social media, the company website, and other communication funnels.
- Wrote purchase agreements, disclosures, and other contractual documents, using Dotloop to obtain signatures and complete paperwork.
- Successfully guided home buyers and sellers through sales and purchase of properties.
- Prepared forms needed for real estate transactions, contracts, deeds, closing statements and leases.
Education
Bachelor of Science - Psychology
University of Houston
Houston, TX07-2024
Skills
- Complaint Handling
- Database Maintenance
- Executive Support
- Office Administration
- Customer Service
- Microsoft Knowledge
Languages
English
Professional
Spanish
Limited
Timeline
Member Services Associate
The Clubs At Houston Oaks
06.2022 - Current
Real Estate Assistant
House Matchmaker
02.2021 - 05.2022
Bachelor of Science - Psychology
University of Houston
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