KIMBERLY ANDREWS
Shelbyville,IN
Summary
Dedicated candidate eager to leverage knowledge in social services and program development. Skilled in running social services initiatives and developing policies and procedures. Collaborative and committed to addressing social issues to improve quality of life in marginalized communities.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Server
Indiana Grand and Racing Casino
02.2025 - 09.2025
- Provided exceptional customer service, ensuring satisfaction through attentive and personalized interactions.
- Managed order accuracy and timeliness, effectively coordinating with kitchen staff to meet customer needs.
- Trained new servers on menu knowledge and service protocols, fostering a collaborative team environment.
- Enhanced dining experiences by promptly addressing guest inquiries and resolving issues efficiently.
Assistant Manager
Applebee’s Bar & Grille
11.2023 - 02.2025
- Assist in overseeing daily restaurant operations, including staff management, customer service, and inventory control. Maintain a positive and welcoming atmosphere for customers, addressing concerns and ensuring satisfaction. Manage inventory, order supplies, and optimize stock control. Support the service staff in growing sales and identifying areas for improvement.
- Supervised staff performance, providing training and support for skill development and team cohesion.
Contract & Legal Services Manager
HIS Management Corporation
07.2022 - 09.2023
- Review, negotiate, execute, and maintain all master and subcontract agreements.
- Review Insurance and Bonding requirements contained in bid documents. Manage insurance claims. Work with accounting, operations and outside counsel to manage contract claims and collections issues.
- Human Resource and Risk Manager, EEO Officer
Contract Project Manager
Fox Contractors Corp.
01.2021 - 06.2022
- Led cross-functional teams to ensure project milestones were achieved on time and within budget.
- Developed and implemented project plans, ensuring alignment with client objectives and stakeholder expectations.
- Facilitated regular project status meetings, promoting transparency and effective communication among team members.
PE/Construction Project Manager
Poindexter Excavating, Inc.
01.2007 - 12.2020
- Led project planning and execution for multimillion-dollar construction initiatives, ensuring timely delivery and adherence to budgets.
- Implemented risk management strategies, identifying potential issues early and developing effective mitigation plans.
- Analyzed project performance metrics, driving continuous improvement in operational efficiency and resource allocation.
- Established relationships with subcontractors and suppliers, negotiating contracts that optimized procurement processes and reduced costs.
- Oversaw compliance with safety regulations and quality standards, ensuring a secure work environment for all personnel involved.
- Managed multiple concurrent projects, ensuring smooth coordination of resources and timely execution of tasks.
- Supervised on-site teams to maintain high levels of productivity while adhering to established safety protocols.
Education
BS - Construction Management
Southern Polytechnic State University
Marietta, GA06-2005
Master of Science - Criminal Justice
American Public University
Charleston, VA12-2013
Skills
- Contract Administration, Project Management & Negotiation, Pre-Construction & Value Engineering, Construction Management, Scheduling, Project Planning, Resource Allocation, Business Development, Client Relations, Quality Control / Assurance, Regulatory Compliance
Certification
3 AIA /CEU Learning Units for Roof & Building Maintenance, 8 AIA/ CES Learning Units for LEED 2.1 AP Test Prep Workshop, 1.4 CEU/ 14 Learning Units for LEED training and 13 PDU’s/ 1.3 CEU Learning Units for Primavera Contractor - Course 700, 6.5 AIA/ CEU Learning Units for Construction Contracts, 30-Hour OSHA Safety Training
Timeline
Server
Indiana Grand and Racing Casino
02.2025 - 09.2025
Assistant Manager
Applebee’s Bar & Grille
11.2023 - 02.2025
Contract & Legal Services Manager
HIS Management Corporation
07.2022 - 09.2023
Contract Project Manager
Fox Contractors Corp.
01.2021 - 06.2022
PE/Construction Project Manager
Poindexter Excavating, Inc.
01.2007 - 12.2020
BS - Construction Management
Southern Polytechnic State University
Master of Science - Criminal Justice
American Public University
Similar Profiles
ELENA LISLEELENA LISLE
Vice President of Marketing at Indiana Grand Racing & CasinoVice President of Marketing at Indiana Grand Racing & Casino
Jennifer TuttleJennifer Tuttle
Breed Development Residency Coordinator at Indiana Horse Racing CommissionBreed Development Residency Coordinator at Indiana Horse Racing Commission
Kiana GraddyKiana Graddy
Test Barn Attendant at Indiana Horse Racing CommissionTest Barn Attendant at Indiana Horse Racing Commission
Tyler CraftTyler Craft
Department Associate at KrogerDepartment Associate at Kroger
Devin BustleDevin Bustle
Customer Service Representative at PlymateCustomer Service Representative at Plymate