Kimberly Arias
Houston ,Texas
Summary
Dynamic sales professional with a proven track record at Chevron, excelling in customer relations and sales expertise. Skilled in upselling and relationship building, I consistently exceeded quotas and expanded the customer base. My strong interpersonal communication skills and industry knowledge drive exceptional client satisfaction and revenue growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Receptionist
Chevron
08.2021 - 07.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Sales Associate
Camille La Vie
01.2021 - 08.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
CNA
Southwest High School
San Marcos 03.2025
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Sales expertise
Certification
CPR certified
CNA certified
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Receptionist
Chevron
08.2021 - 07.2024
Sales Associate
Camille La Vie
01.2021 - 08.2021
CNA
Southwest High School