Newborn Hearing Screen Site Supervisor with strong leadership and communication skills, aiming for Newborn Hearing Screen Operations Manager role. Proven track record in enhancing program effectiveness through strategic problem-solving and adaptability. Committed to achieving program goals while building robust partnerships with hospital management and hearing-screen staff.
Overview
1
1
Certification
23
23
years of professional experience
Work History
Site Supervisor for Newborn Hearing Screen Program
Pediatrix Medical Group An Affiliate Of Mednax
Sunrise, FL
10.2016 - Current
Currently, I manage and support four newborn hearing screen programs in Utica, Syracuse, and Buffalo, and previously in Watertown, NY.
Assist with training and administrative support to fellow Site Supervisors and newly hired Site Supervisors in NY, MA, TX, FL, MD, and PA.
Travel to several sites outside of New York to assist fellow colleagues with screening coverage and new technician training.
Prior to the HR realignment, helped interview and hire candidates for NY sites, as well as PA, MA, NY, NJ, FLA, and OH.
Provide a supportive link between hearing technicians and hospital partners.
Ensured technicians effectively communicated and educated parents on hearing results to support informed decision-making.
Confirm that technicians provide appropriate follow-up for all patients that refer.
Maintain an open line of communication with hospital partners and nursing staff.
Document hearing results into the New York State Health Commerce System in a timely manner.
Monitor the number of newborn hearing screens and birth volume to ensure that each baby is accounted for.
Provide statistical information in the company system to ensure reports are correctly maintained.
Coordinated and led staff meetings via Microsoft Teams to address obstacles and align on productivity expectations.
Conducted regular meetings with technicians to discuss challenges and solutions. on a regular basis to address any concerns
Assist technicians with maintaining screening equipment, and supply needs.
Ensure that sites are staying within budget guidelines.
Maintain company policies and standards to ensure a high quality of screening services.
Ensured consistent communication with nurse managers to foster strong working relationships. with nurse managers in order to maintain positive relations.
Develop and maintain positive screening team relations to ensure shifts are covered as a team effort.
Monitor and maintain all employee records.
Ensure all HUB training is completed in a timely manner.
Maintained and created monthly staff schedules to optimize coverage and meet operational needs.
Volunteer
Parks and Recreation Department
Fayetteville, NY
06.2017 - 08.2019
Encouraged student creativity through motivational techniques and constructive feedback, fostering a supportive learning environment.
Developed and modified lesson plans to enhance student engagement and meet course objectives.
Received positive feedback from parents regarding classroom effectiveness and student achievements.
Partial Owner
Bey Sell Construction
East Syracuse, NY
01.2004 - 02.2016
Coordinated subcontractor schedules to improve workflow and streamline communication.
Directed construction operations for Bey Sell Construction projects and client jobs.
Managed subcontractor schedules, materials, and jobsite coordination.
Reviewed bids, estimates, and project scopes for construction work.
Teaching Assistant Volunteer
Mothers Day Out
Manlius, NY
09.2013 - 06.2014
Aided instructional staff in delivering lessons and activities for full classes and small groups, fostering collaborative learning.
Supported classroom activities during instruction and individual lessons to enhance student engagement.
Delivered instruction individually or in small groups with support from instructor.
Substituted for classroom teacher during breaks and testing sessions, ensuring continuity of learning.
Supervised children and participated with children in activities.
Volunteer Delivery Helper
MEALS ON WHEELS - Voluntary
Dewitt, NY
01.2010 - 06.2012
Coordinated meal deliveries for housebound or elderly individuals, ensuring timely access to nutritious meals.
Assisted meal deliveries to homebound clients for Meals on Wheels volunteer routes.
Loaded meal trays and beverages into delivery containers before route departure.
Verified meal counts and labels for correct client delivery.
Instructor and Instructor Trainer
American Red Cross
Syracuse, NY
Instructed potential Red Cross instructors on CPR, AED, Child Care, and Babysitting courses.
Trained new instructors on class facilitation techniques, ensuring effective delivery of training content.
Delivered training courses on first aid and CPR techniques.
Facilitated hands-on practice sessions for emergency response skills, promoting confidence and proficiency among participants.
Established optimal learning environments, equipping students with materials and equipment to enhance engagement and skill acquisition.
Ensured cleanliness of manikins, AEDs, and training materials by regularly sanitizing and organizing them for safe use.
Education
Bachelor of Science - Human Services/Gerontology
SUNY Empire State College - Not Completed
Saratoga Springs, NY
Associate of Science - Human Services
Empire State College
Saratoga Springs, NY
Incomplete - Business Management and Marketing
Quinnipiac University
Hamden, CT
High School Diploma -
Lyman Hall High School
Wallingford, CT
Skills
Office administration
Communication skills
Computer proficiency: Microsoft WORD, OFFICE, TEAMS, POWERPOINT, ORACLE, EXCEL, SHAREPOINT, POWER BI
Accounts receivable and payable
Staff scheduling and schedule management : TEAMS
Performance evaluation skills : POWER BI
Interview and hiring skills: ICMS
Assessment strategies
Supervisory leadership
Motivational techniques: HUB
Diagnostic equipment operation
Hearing test administration
Patient assessment and care
Customer service excellence
Training and development: Microsoft HUB, LEARN, HEALTSTREAM
Problem-solving abilities
Conflict resolution strategies
Team collaboration skills
First aid and CPR certification
Data analysis and management
Strong work ethic
Critical thinking skills
Statistical analysis expertise
Quality assurance processes
Adaptability and reliability
Patient follow-up
Regulatory reporting
Hospital coordination
Budget management
Inventory control
Payroll processing
Employee training
Effective communication
Team leadership
Attention to detail
Inventory procurement
Operations management
Subcontractor management
Site coordination
Compliance monitoring
Scheduling expertise
Certification
AED Certification
CPR Certification
First Aid Certification
BLS Instructor Certification
Relocation
negotiable
Timeline
Volunteer
Parks and Recreation Department
06.2017 - 08.2019
Site Supervisor for Newborn Hearing Screen Program
Newborn Hearing Screen Program Coordinator at Pediatrix Medical Group- NYU Langone HospitalNewborn Hearing Screen Program Coordinator at Pediatrix Medical Group- NYU Langone Hospital
Newborn Screen/Hearing Screen Coordinator for the Newborn ICU at Riley Hospital for ChildrenNewborn Screen/Hearing Screen Coordinator for the Newborn ICU at Riley Hospital for Children