Taren Hester
Indianapolis,IN
Summary
Word. Excel. ISHD Gateway. INSTEP Pulse OX MSR. INSTEP Heelstick MSR. EARS MSR. Time management. Organizational skills. Data Entry skills.
Experienced coordinator with strong focus on team collaboration and achieving results. Skilled in project management, communication, and problem-solving. Known for flexibility with changing needs and reliability in delivering outcomes. Prepared to make significant impact in dynamic environment.
Overview
22
22
years of professional experience
Work History
Newborn Screen/Hearing Screen Coordinator for the Newborn ICU
Riley Hospital for Children
Indianapolis, IN
08.2015 - Current
- Collect hearing screen, newborn screen and Pulse Ox information on all newborn babies that arrive to Riley and send that information to the Indiana State Department of Health at appropriate time
- Daily, track all newborns within the hospital, from the first day of arrival, until they are discharged to ensure all screening procedures have been performed
- Collect and send all newborn screens in a timely manner
- Communicate with team when abnormal results of a screen has been found in a patient and work with team on next steps
- Check screening equipment to make sure that all are running properly and contacting appropriate team when maintenance is needed on machines
- Coordinated interdisciplinary communication between medical staff, families, and external stakeholders.
- Streamlined documentation processes for compliance with hospital policies and regulatory standards.
- Entered data, generated reports, and produced tracking documents.
Unit Secretary for the Newborn ICU
Riley Hospital for Children
09.2013 - 08.2015
- Giving excellent guest service at front desk and at nursing stations to help parents and families acclimate to their new surroundings
- Building charts for new patients and maintaining existing patients charts to have most important information readily available for all staff
- Answering and forwarding important phone calls to the NICU to their appropriate places
- Organizing front desk and nursing stations paperwork, including printing of necessary and important documents
- Coordinated patient admissions and discharges, ensuring seamless communication among medical staff and families.
- Developed training materials for new hires, enhancing onboarding experiences and operational readiness.
- Led initiatives to improve patient flow processes, contributing to enhanced service delivery and satisfaction rates.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Store Manager
Disney Store
01.2004 - 01.2012
- Exceptional guest service experience, including problem solving skills and providing “magical moments”
- Scheduling for entire team and ensuring that work worked and time given is even at the end of each week
- Creating and executing floor moves within the store, including holiday set-ups and inventory counts
- Led daily store operations to ensure optimal customer experiences and service excellence.
- Managed inventory control processes, maintaining product availability while minimizing shrinkage.
- Trained and mentored staff to enhance performance and promote a positive team culture.
- Developed and implemented sales strategies that increased store revenue during peak seasons.
- Oversaw scheduling and staffing to ensure adequate coverage for peak shopping hours and events.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
Education
Journalism, Women’s Studies, Criminal Justice
Ball State University
Muncie, IN01-2006
Broad Ripple High School
Indianapolis, IN01-2003
Skills
- Computer proficiency in Microsoft programs including Word, Excel, PowerPoint
- Excellent research and typing skills
- Record Keeping and organizational skills
- Works hard to reach a deadline in a timely manner
- Multitasking and organization
- Customer service
- Data entry
- Work Planning and Prioritization
- Schedule coordination
- Document management
- Relationship building
Timeline
Newborn Screen/Hearing Screen Coordinator for the Newborn ICU
Riley Hospital for Children
08.2015 - Current
Unit Secretary for the Newborn ICU
Riley Hospital for Children
09.2013 - 08.2015
Store Manager
Disney Store
01.2004 - 01.2012
Journalism, Women’s Studies, Criminal Justice
Ball State University
Broad Ripple High School