Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Kimberly Bentivenga

Titusville,FL
Kimberly Bentivenga

Summary

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

9
years of professional experience

Work History

Cracker Barrel
Titusville, FL

Server
10.2013 - Current

Job overview

  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Education

Liberty High School
Poinciana, FL

High School Diploma
05.2010

Skills

  • Customer Service and Rapport
  • Conflict and Complaint Resolution
  • Menu Memorization and Presentation
  • Cool Under Pressure
  • Warm and Friendly
  • Organization and Time Management
  • Multitasking Abilities
  • Decision-Making
  • Teamwork and Collaboration
  • Energetic and Outgoing

Timeline

Server

Cracker Barrel
10.2013 - Current

Liberty High School

High School Diploma

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Kimberly Bentivenga