Kimberly Boehnlein
Rotonda West
Summary
Highly skilled and results-driven healthcare management professional with extensive experience in overseeing multi-specialty medical facilities, optimizing operational efficiency, and leading teams through complex transitions. Adept at strategic planning, financial oversight, and regulatory compliance, with a proven ability to improve patient care, streamline workflows, and enhance profitability. Known for implementing best practices that drive operational excellence while ensuring compliance with healthcare regulations, including HIPAA and DOT standards. Expert in practice management, staff development, financial administration, electronic medical records (EMR), revenue cycle management, and public relations within both private and public healthcare systems. Recognized for strong leadership in guiding organizations through structural changes, accreditation processes, and crisis management such as pandemic response initiatives.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Regional Clinic Operations
Better Health Group/VIPcare
Tampa
01.2022 - Current
- Company Overview: https://vipcare.com
- Oversee regional operations, focusing on driving market growth and expanding territorial reach.
- Directed financial performance and day-to-day operations for multiple primary care offices in South West Florida.
- Delivered measurable results in utilization management and HEDIS compliance within South West Florida markets.
- Facilitated patient growth and compliance with quality and STAR standards.
- Prepared and presented reports on clinic performance to stakeholders.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Monitored clinic budget, controlled expenses, and optimized resource allocation.
- Attended meetings with senior leadership team members regarding strategic planning initiatives.
- Monitored clinic operations to identify areas of improvement, then designed and executed initiatives to increase efficiency.
Practice Manager
Gulf Coast Medical Group
Venice
09.2020 - 01.2022
- Oversee diverse operations, including urgent care, primary care, laboratory services, and multiple radiology centers.
- Designed and executed strategic staffing solutions to meet operational demands.
- Directed efforts that earned Certified Urgent Care recognition by the Urgent Care Association.
- Act as the sole company-certified DOT trainer.
- Optimize revenue streams through strategic financial oversight.
- Oversaw deployment of operational processes for COVID-19 testing, facilitating prompt response to emerging demands.
- Oversaw execution of workforce education initiatives, evaluation processes, and operational guidelines.
Licensed Insurance Agent
Bankers Life
02.2020 - 08.2020
- Certified by the state of Florida for selling and managing client-specific insurance products.
- Guided policyholders through available coverage choices.
- Helped clients create personalized insurance packages.
- Identified opportunities for cross-selling additional policies or services to existing customers.
- Sought out new clients and developed clientele by networking to find new customers.
- Ensured compliance with all federal, state, local laws and regulations regarding insurance practices.
Clinical Supervisor/Manager
Mercy Personal Physicians
08.2010 - 08.2019
- Managed daily functions of a multi-specialty healthcare facility.
- Collaborated with 16 primary care physicians, 30 specialists, and departments such as Radiology, Hematology, and Oncology.
- Developed and maintained physician and staff schedules.
- Executed strategic involvement in fiscal resource allocation.
- Streamlined organizational changes by coordinating and delivering process alterations.
- Oversaw clinical operations to ensure adherence to healthcare regulations and standards.
- Developed and managed the clinical department budget, optimizing resource allocation for maximum efficiency.
- Addressed and resolved any issues related to clinical staff performance or patient care.
- Facilitated a learning-focused environment through effective mentorship of less experienced individuals.
- Administered fiscal operations for accounting, budget planning, authorizing expenditures and coordinating reporting.
Practice Manager
Private Physicians' Office
03.1997 - 08.2010
- Directed all facets of operations and administration in a private internal medicine context.
- Coordinated financial operations, budgeting, accounting, expenses and financial reporting tasks.
- Oversaw hiring efforts and conducted thorough performance assessments.
- Maintained financial records, including billing and accounts receivable and payable.
Education
Insurance Licensing -
Florida Department of Financial Services
01.2020
Medical Assistant Program -
Fortis Institute
01.1990
Science Major -
Overlea Sr. High School
01.1988
Skills
- Analytical Problem Solving
- Strategic planning and execution
- Data analysis
- Physician relations
- Recruitment and retention
- Cross-functional teamwork
- Operations oversight
- Operations management
- Acquisition integration
- Multicultural team leadership
Affiliations
- Urgent Care Association (UCA), Member
- American Association of Medical Assistants (AAMA), Certified Medical Assistant
- International Academy of Phlebotomy Sciences, Inc., Certified Phlebotomy Technician
Certification
- Certified Medical Assistant (CMA), 1990
- Certified Phlebotomy Technician (CPT), 1991
References
Available upon request.
Timeline
Regional Clinic Operations
Better Health Group/VIPcare
01.2022 - Current
Practice Manager
Gulf Coast Medical Group
09.2020 - 01.2022
Licensed Insurance Agent
Bankers Life
02.2020 - 08.2020
Clinical Supervisor/Manager
Mercy Personal Physicians
08.2010 - 08.2019
Practice Manager
Private Physicians' Office
03.1997 - 08.2010
Insurance Licensing -
Florida Department of Financial Services
Medical Assistant Program -
Fortis Institute
Science Major -
Overlea Sr. High School
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