Job Search Status
Open to workDesired start date: Immediately
Desired Job Title
ManagerReceptionistWork Type
Full TimePart TimeGig WorkLocation Preference
On-SiteRemoteHybridLocation: Garner, NC, US
Open to relocation: No
Open To Work
Kimberly Bowden
Garner,NC
Work Preference
Summary
Motivated professional with over a decade of experience in operations management and child development. Proven ability to excel in customer service, multitasking, and time management. Strong interpersonal skills foster effective team collaboration and positive customer experiences. Quick learner with a strong work ethic and adaptability to new challenges.
Overview
22
22
years of professional experience
Work History
Private Nanny
Kelly Berry
Garner, NC
04.2025 - Current
- Supervised daily activities and playtime for children in a safe environment.
- Maintained a clean and organized play area, ensuring safety for children at all times.
- Communicated effectively with parents about children's progress and daily experiences.
- Created an atmosphere of trust between myself and both the family and the kids I cared for.
- Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
- Planned age-appropriate activities to help foster physical, mental, and emotional development.
- Kept detailed records of each child's progress including meals eaten, naps taken.
Private Nanny
Sarah Benton
Garner, North Carolina
01.2015 - 01.2025
- Provided daily care and supervision for children in a safe environment.
- Planned engaging activities to promote children's development and learning.
- Prepared nutritious meals and snacks tailored to dietary needs.
- Organized outings to parks, libraries, sports events, and educational trips to enhance children's social skills and learning experiences.
- Communicated with parents regularly to discuss progress, concerns and any other issues related to the care of their children.
- Prepared snacks and meals, scheduled, and coordinated projects and reinforced appropriate discipline for children according to parents' specifications.
- Facilitated creative play activities, including reading stories, playing games, and drawing, to foster children's imagination and cognitive development.
- Cooked nutritious meals to promote a healthy diet and nutrition.
- Monitored playtime to prevent overuse of technology, television, or other influences.
- Ensured physical and social well-being of each child.
Manager
WBC Holsters
Garner, NC
01.2009 - 03.2024
- Oversaw customer inquiries, achieving timely resolutions that enhanced customer satisfaction.
- Oversaw daily sales operations and production scheduling for optimal efficiency.
- Managed inventory levels to align with sales forecasts and production needs, supporting operational efficiency.
- Developed training programs for staff to enhance product knowledge and sales techniques.
- Collaborated with marketing teams to create promotional materials and campaigns.
- Directed quality control processes to maintain high standards in production output.
- Implemented process improvements that streamlined workflows within the team environment.
- Resolved customer complaints in a timely manner to maintain high levels of satisfaction.
- Monitored daily operations to identify and address areas for improvement in product quality and customer service.
- Participated in trade shows and events to promote products and services offered by company.
- Managed the recruiting, interviewing, hiring, training, and evaluation of new staff members.
- Established performance goals for employees and monitored progress towards those goals.
- Collaborated with external vendors for sourcing materials or services needed in production.
Receptionist
WBC Holsters
Garner, NC
01.2004 - 01.2009
- Provided excellent customer service to enhance visitor experience.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Scheduled appointments for clients, customers, and other visitors.
- Processed customer payments using cash register and point-of-sale terminals, ensuring compliance with company policies.
- Maintained and updated customer information to ensure accurate account records.
- Performed administrative tasks, including filing and data entry, to support efficient office operations.
- Maintained office supplies inventory and ordered supplies.
- Processed incoming and outgoing mail and packages daily.
- Performed data entry tasks into various computer systems accurately and promptly.
Education
GED -
Wake Tech Community College
Garner, NC08-2001
Skills
- Customer service
- Appointment scheduling
- Office administration
- Inventory management
- Communication skills
- Time management
- Team collaboration
- Schedule management
- Customer/Client relations
- Production scheduling
- Quality control
- Staff training
- Team leadership
- Operations management
- Verbal and written communication
- Training development
- Sales tracking
- Sales team training
- Child supervision
- Activity planning
- CPR training
- Outdoor play supervision
- Creative play
- Meal and snack preparation
- Infant care experience
- Toddler care experience
Timeline
Private Nanny
Kelly Berry
04.2025 - Current
Private Nanny
Sarah Benton
01.2015 - 01.2025
Manager
WBC Holsters
01.2009 - 03.2024
Receptionist
WBC Holsters
01.2004 - 01.2009
GED -
Wake Tech Community College