Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Front of House Manager
Sicily's Pizza Pasta & Subs
Blairsville , GA
06.2014 - Current
Managed day-to-day restaurant operations with focus on quality and meeting customer expectations.
Trained new employees on customer service standards and restaurant policies.
Handled customer inquiries and resolved issues promptly and professionally.
Collaborated with kitchen staff to ensure timely food delivery to customers.
Monitored inventory levels for dining supplies and placed orders as needed.
Ensured compliance with health department regulations regarding sanitation and safety standards.
Performed daily opening and closing duties such as setting up registers, counting money.
Provided support to servers when needed during busy periods or peak hours.
Server
Mike's Seafood Market & Grill
Blairsville, Georgia
09.2019 - 10.2021
Provided excellent customer service to ensure satisfaction.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Took orders from customers accurately and in a timely manner.
Handled money transactions accurately while following company procedures for handling cash payments.
Delivered food orders promptly and courteously.
Addressed complaints to kitchen staff and served replacement items.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.