Kimberly Bowyer-Hill
Louisville,KY
Summary
Proven caregiver and a
record of enhancing patient quality of life and office efficiency. At Seniors Helping Seniors. Leveraging time management and compassionate care to build trust and support independence. Skilled in elderly care and problem-solving, consistently improving customer satisfaction and operational workflows. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness, and household activities.
Overview
4
4
years of professional experience
Work History
Caregiver
Seniors Helping Seniors Of The Southern Tier
08.2024 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Provided safe mobility support to help patients move around personal and public spaces.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Assisted with daily living activities, running errands, and household chores.
- Recorded status and duties completed in logbooks for management.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Guided patients to restroom to support bladder and bowel relief requirements.
Office Assistant
Value City Funiture
01.2024 - 07.2024
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Input data into spreadsheets and databases.
- Processed incoming and outgoing mail and packages according to established procedures.
Office Administrative Assistant
Bob's Discount Furniture
08.2020 - 12.2023
- Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Responded to inquiries from callers seeking information.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Screened visitors and issued badges to maintain safety and security.
- Maintained approximately 60 to 75 calls per shift
Education
No Degree - Medical Office Assistance
Spencerian College - Louisville
Louisville, KY01.1982
Skills
- Respectful and Compassionate
- Time Management
- Elderly Care
- Problem-Solving
- Housekeeping tasks
- Patient Care
Timeline
Caregiver
Seniors Helping Seniors Of The Southern Tier
08.2024 - Current
Office Assistant
Value City Funiture
01.2024 - 07.2024
Office Administrative Assistant
Bob's Discount Furniture
08.2020 - 12.2023
No Degree - Medical Office Assistance
Spencerian College - Louisville
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