30 Years in the mortgage field
Kimberly Bradley
Mortgage Loan Funder
Davie,FL
Summary
C.
- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
1
1
Work History
Branch Funder
Fairway Independent Mortgage
09.2022 - 11.2022
- Knowledgeable in FHA/VA, Conventional and Bond programs
- Responsible for reviewing executed loan documents and funding packages to ensure requirements have been satisfied and loan is salable to investor
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Offered advice and assistance to customers, paying attention to special needs
- Answered constant flow of customer calls with minimal wait times.
- Sought ways to improve processes and services provided.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Delivered prompt service to prioritize customer needs.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Exhibited high energy and professionalism when dealing with clients and staff.
Sr Funder
Freedom Mortgage Corporation/RoundPoint Mortgage
02.2016 - 09.2022
- Proactively identified solutions for customers experiencing credit issues.
- Collaborated with lenders, agents, and legal professionals to resolve transactional and title issues.
- Assisted clients with improving financial health by counseling on issues such as excessive spending and borrowing.
- Developed and maintained strong sales pipelines with qualified leads.
- Assisted customers with completing loan applications and other paperwork.
- Delivered positive customer experiences and successful deal closures through open, constructive communications.
- Maintained checklists of required documentation and open issues affecting closings.
- Verified closing financial disclosure amounts against settlement and escrow agent figures to accurately reflect borrowers' bottom-line costs.
- Reviewed titles, insurance and flood zone certifications to meet closing standards for each property.
- Monitored pipelines to track and log status of loans.
Education
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South Salem High School
1980
Skills
- Loan Closing
- Closing Preparation
- Closing Processes
- Closing Disclosures
- Production Standards
- Title Document Preparation
- Reading Comprehension
- Government Lending
- Microsoft Office
- Real Estate Closing Assistance
- Funds Disbursement Application
- Knowledge of VA Loan Process
- Lending Software Systems
- High-Volume Environments
Timeline
Branch Funder
Fairway Independent Mortgage
09.2022 - 11.2022
Sr Funder
Freedom Mortgage Corporation/RoundPoint Mortgage
02.2016 - 09.2022
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South Salem High School
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