KIMBERLY BROWN
Bullard,Texas
Summary
An entry-level position in customer services SUMMARY OF QUALIFICATIONS Strong organizational, planning, problem-solving skills Strong customer service skills Excellent management and leadership abilities Ability to manage and prioritize the daily work effectively Ability to communicate professionally, concisely, and effectively with internal and external customers Knowledgeable Notary Public with an honest reputation. Strong interpersonal and analytical abilities and a disciplined approach to handling all types of requests. Pursuing a new professional opportunity with a growing team. Detail-oriented administrative professional and Notary of Texas Notary offering excellent documentation, communication, and organizational skills. Proven ethics and dedication to legally-sound operations. Focused on being an impartial witness to all types of transactions on behalf of businesses, agencies, and private citizens. Vigilant about spotting fraud, coercion, and other deceptions in transactions. Administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation, and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Certified Notary Signing Agent
K&B Notary Services
Bullard, TX
09.2020 - Current
- Checked documents and identifying credentials for all parties.
- Administered oath to document signers to obtain affirmation of truth.
- Maintained comprehensive understanding of digital fraud and electronic signature verification, keeping sensitive documents secure and verifying authenticity.
- Updated journal with names and dates for permanent record.
- Looked for signs of fraud or coercion and refused notarization.
- Ordered and distributed office supplies while adhering to fixed office budget.
- Directed automation of office procedures such as correspondence management, recordkeeping and online communications.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Completed daily logs for management review.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Supported timely and accurate administrative task completion
- Managed digital databases and physical file systems
- Administered oath to document signers to obtain affirmation of truth
- Looked for signs of fraud or coercion and refused notarization
IDD Service Coordinator
Andrews Center
Tyler, TX
10.2015 - Current
- Completed paperwork in order to execute the proper assistance for clients
- Identified the patients passing through critical condition and coordinate the services required to be delivered
- Assured that patients and families proceed efficiently through the course of hospitalization
- Performed other duties as assign
- Established individual POC and goals
- Explored vocational choices to match client's interests and aptitudes and assist with vocational skill development.
- Assisted residents in building support networks with other residents, family, and friends.
Educational Aide III
Tyler Independent School District
10.2010 - 02.2016
- Adaptive Behavior Unit)
- Use appropriate technology to input data and report progress
- Maintain accurate, complete and up-to date records as required by law, District policy and administrative regulations this includes but is not limited to data collection, support services logs, documentation of accommodations, etc
- Complies with directives from supervising teacher(s), behavior specialists, and LSSPs
- Communicate effectively with other professionals and students
- Act in a professional and ethical manner and adhere at all times to the professional Code of Ethics
- Ability to maintain emotional control under stress, reading, writing
- Tolerate and ignore verbal abuse from students
- Use verbal de-escalation techniques to defuse enraged students
- Reading, writing, math computation, ability to communicate effectively.
Test Proctor
Randstad
03.2001 - 01.2005
- Greet candidates and verify personal information by checking identifications
- Ensure that only approved candidates are appearing for tests
- Provide seating instructions to candidates and ensure that they find their seats in the examination room
- Provide candidates with test instructions, exam timings and pass out test materials
- Ensure that candidate do not possess any materials that are in violation of test protocols
- Proctor the exam room and ensure that candidates do not indulge in misconduct
- Assist test supervisors in administering exams and ensuring that smooth testing procedures are evitable
- Ensure that testing policies and protocols are followed to the tee
Education
Master - Clinical Mental Health Counseling
Walden University
Austin, TXBA - Psychology
Letourneau University
Longview, TX08.2012
Skills
- Interviewing skills
- Client needs assessments
- Written and verbal communication
- Good Telephone Etiquette
- Organization and Time Management
- Cultural Awareness
- Teamwork and Collaboration
- Excellent Communication
- Multitasking Abilities
- First Aid/CPR
- Training and Development
- Analytical and Critical Thinking
Certification
- CNP - Certified Notary Public
Timeline
Certified Notary Signing Agent
K&B Notary Services
09.2020 - Current
IDD Service Coordinator
Andrews Center
10.2015 - Current
Educational Aide III
Tyler Independent School District
10.2010 - 02.2016
Test Proctor
Randstad
03.2001 - 01.2005
Master - Clinical Mental Health Counseling
Walden University
BA - Psychology
Letourneau University