Lola Welty
Notary Signing Agent
Mexico,MO
When we can begin to take our failures nonseriously, it means we are ceasing to be afraid of them. It is of immense importance to learn to laugh at ourselves.
Katherine Mansfield
Summary
Driven by a commitment to excellence, I leveraged my Notary Public Certification and strong communication skills to achieve outstanding ratings with title companies and notary platforms. My expertise in document verification and dedication to professionalism streamlined processes, ensuring accuracy and compliance while fostering positive client relationships. Knowledgeable Notary Public with an honest reputation and 4 years' experience. Strong interpersonal and analytical abilities and a disciplined approach to handling all types of requests. Pursuing a new professional opportunity with a growing team. Reliable professional with experience notarizing documents, filling out paperwork and verifying client identities. Consistent with following notary process and knowledgeable of relevant laws and regulations. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Certified Notary Signing Agent
Freelancer
Mexico, MO
11.2020 - Current
- Assisted clients in understanding complex legal documents, clarifying information and answering questions as needed.
- Collaborated with attorneys and other professionals for seamless execution of legal transactions requiring notarization.
- Improved workflow processes by implementing digital tools for scheduling appointments and storing signed documents securely online.
- Educated clients on the importance of proper identification when seeking notary services, reinforcing best practices within the community.
- Enhanced client satisfaction by providing thorough and accurate notary services in a timely manner.
- Increased client retention by providing exceptional customer service, fostering long-term relationships with repeat customers seeking notary services.
- Handled sensitive personal information with utmost confidentiality, earning trust from clients and maintaining a professional reputation.
- Reduced errors in notarizations by implementing a meticulous review process before affixing seals and stamps to documents.
- Conducted thorough research on legal requirements for each document type, ensuring accuracy and adherence to state-specific guidelines.
- Ensured accuracy of all notarized documents by diligently reviewing each page before applying the notary seal.
- Streamlined the document signing process for improved efficiency and reduced client wait times.
- Stayed current on industry trends and changes in notary laws to provide up-to-date service offerings to clients.
- Maintained strict adherence to state regulations, ensuring all notarized documents were legally binding and compliant.
- Verified signer identity using various forms of identification such as passports or driver''s licenses before proceeding with any transaction; this ensured compliance with state laws while protecting clients from potential fraud.
- Conducted loan signings for mortgage refinancing, providing an efficient service that contributed to overall client satisfaction.
- Provided mobile notary services when necessary, offering convenience for clients unable to visit the office location.
- Maintained accurate records of all documents notarized to support accurate recordkeeping and reporting requirements.
- Checked documents for accuracy and correct signing before notarizing.
- Followed proper protocol when notarizing documents, verifying signatures and dates for compliance.
- Administered oath to document signers to obtain affirmation of truth.
- Certified and attested power of attorney documents, acknowledgements and deeds.
- Examined documents for accuracy, completion and compliance before notarizing.
- Checked client identification to maintain compliance with state legal requirements.
- Checked documents and identifying credentials for all parties.
- Updated journal with names and dates for permanent record.
- Self-motivated, with a strong sense of personal responsibility.
- Organized and detail-oriented with a strong work ethic.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Eligibility Specialist
State Of Missouri Department Of Social Services
Jefferson City, MO
12.2008 - 01.2018
- Enhanced client satisfaction by providing timely and accurate eligibility determination for various assistance programs.
- Reduced errors in eligibility determinations by maintaining thorough knowledge of program guidelines and regulations.
- Provided exceptional customer service through prompt response times, clear communication channels, and diligent follow-up practices.
- Ensured compliance with local, state, and federal regulations during all phases of the eligibility determination process.
- Resolved discrepancies with client applications to verify eligibility.
- Maintained detailed records of client interactions, ensuring accuracy and confidentiality of sensitive information.
- Evaluated financial documents to accurately assess income levels, assets, expenses, and other relevant factors impacting client eligibility status.
- Assisted clients with accurate eligibility form, application and document completion.
Administrative Assistant
Brookstone
Mexico, MO
05.1993 - 05.2006
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Managed department budgets and generated financial reports for management review.
- Maintained inventory of office supplies and placed orders.
- Assisted coworkers and staff members with special tasks on daily basis.
Education
No Degree - Clerical
Skills
- Notary Public Certification
- Strong Communication Skills
- Document organization
- Oath Administration
- Identity Verification
- Real estate knowledge
- Fraud prevention
- Error Detection
- Loan package preparation
- Mortgage Industry Understanding
- Deed of trust comprehension
- Signing agent accreditation
- Acknowledgment execution
- Settlement statement examination
- Affidavit processing
- Power of attorney recognition
- Documentation skills
- Recordkeeping skills
- Document Verification
- Document Review
- Attention to Detail
- Reliability
- Excellent Communication
- Organizational Skills
- Active Listening
- Documentation and Recordkeeping
- Self Motivation
- Excel spreadsheets
- Professionalism
- Time management abilities
- Calendar Management
Certification
- CNP - Certified Notary Public
- Licensed Notary Public - 2020-Current
- Notary Signing Agent Training - Yearly
- Background Check - Yearly
- Bonded with the State of Missouri
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Type
Part TimeLocation Preference
RemoteImportant To Me
Work-life balanceFlexible work hoursWork from home optionTimeline
Certified Notary Signing Agent - Freelancer
11.2020 - Current
Eligibility Specialist - State Of Missouri Department Of Social Services
12.2008 - 01.2018
Administrative Assistant - Brookstone
05.1993 - 05.2006
Moberly Area Community College - No Degree, Clerical