Kimberly Brunson
Eugene,OR
Summary
Prepares and distributes statements to customers while maintaining comprehensive, accurate records. Accustomed to answering questions, providing information and resolving concerns. Good communication, organizational and multitasking abilities.
Overview
10
10
years of professional experience
Work History
Billing Specialist
Two Rivers Surgery Center
Eugene, OR
06.2022 - 02.2024
- Reviewed patient insurance information to ensure accuracy and completeness of claims submission.
- Verified medical codes for diagnosis, treatments, procedures and supplies using ICD-10 coding system.
- Compiled and processed data for billing purposes utilizing billing software programs.
- Submitted electronic claims to various insurance carriers.
- Answered incoming calls regarding billing inquiries from patients and and or providers in a professional manner.
- Researched discrepancies between billed charges and payments received from insurance companies or other third party payers.
- Performed daily reconciliation of accounts receivable with payment postings on the computer system.
Billing Specialist
Eugene Gastroenterology
Springfield, OR
10.2021 - 06.2022
- Reviewed patient insurance information to ensure accuracy and completeness of claims submission.
- Answered incoming calls regarding billing inquiries from patients and and or providers in a professional manner.
- Performed daily reconciliation of accounts receivable with payment postings on the computer system.
- Assisted with collection efforts as needed including contacting patients via phone, mail or email for collection of past due balances due to insurance denials or patient responsibility amounts owed.
- Ensured compliance with HIPAA guidelines when handling confidential patient information.
New Patient Referral Coordinator
Oregon Lung Specialist
Eugene, OR
12.2013 - 09.2021
- Reviewed incoming referrals for accuracy and completeness.
- Prepared patient referral packets containing necessary forms, documents and information.
- Called patients to explain the referral process and answer questions.
- Scheduled appointments with physicians for new patient referrals.
- Assisted in resolving any scheduling conflicts or issues related to referrals.
- Answered incoming calls from referring providers seeking information about the referral process.
- Reviewed referral details and expectations with providers and patients and requested new referrals when necessary.
Education
High School Diploma -
Thurston High School
Springfield, OR06-1995
Skills
- Contract Preparation
- Fiscal Reporting
- Payment Posting
- Invoice Processing
- Claims Processing
- Collections
- Medical Billing and Collections
- Insurance Verification
- Customer Engagement
- HIPAA Compliance
- Billing Dispute Resolution
- Administrative Support
- Multitasking
- Statement Preparation
- Payment Transactions
Timeline
Billing Specialist
Two Rivers Surgery Center
06.2022 - 02.2024
Billing Specialist
Eugene Gastroenterology
10.2021 - 06.2022
New Patient Referral Coordinator
Oregon Lung Specialist
12.2013 - 09.2021
High School Diploma -
Thurston High School
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