Kimberly Burrell
Offender Management System Application Analyst
Dillwyn,VA
Summary
Enthusiastic Systems Analyst eager to contribute to team success through hard work, attention to detail and organizational skills. Proven talents in application enhancements and user acceptance testing with a strong background of delivering outstanding customer service. Motivated to learn, grow and excel within the technology field.
Overview
17
17
years of professional experience
Work History
Offender Management System Application Analyst
Virginia Department Of Corrections
Richmond, Virginia
01.2019 - Current
- Acting liaison between Community Corrections staff, Facility staff, ITU and system vendor.
- Train users on VirginiaCORIS functionality within Financial and Jobs modules and Custom Reports when needed.
- Perform regression testing on Financial and Jobs modules.
- Manage Custom Reports Kanban board and lead weekly stand-up meeting.
- Communicate with Business Owners and Stakeholders to gather clarification of requirements for change requests, solution development and UAT testing.
- Maintain knowledge of current Agency Operating Procedures in order to identify agency needs related to VirginiaCORIS.
Accountant
Virginia Department Of Corrections
State Farm, Virginia
11.2016 - 01.2019
- Applied Generally Accepted Accounting Principles (GAAP) to perform reconciliations, transactions and audits of systems and financial records.
- Supervised three fiscal technicians which resulted in efficient team environment.
Fiscal Technician
Virginia Department Of Corrections
State Farm, Virginia
04.2016 - 11.2016
- Prepared and keyed inmate payroll; processed all adjustments, fines and reimbursements as approved by proper authority.
- Checked figures, postings and documents for correct entry, mathematical accuracy and proper codes
Deputy Clerk
Commissioner Of The Revenue
Cumberland, Virginia
10.2013 - 04.2016
- Assisted with State income, personal property, business license taxes and aided in elderly or disabled Tax Relief Applications.
- Prepared annual business license renewals, processed payments, edited and collected annual business license renewals.
- Provided services offered through VADMV Select such as titles, registration renewals and driving records.
Co-Owner/Operator
K & R Tree Care, LLC
Cumberland, Virginia
03.2011 - 10.2013
- Maintained client records by processing electronic estimates, invoices, vendor and client payments through Quickbooks.
- Handled advertising through promotional material distribution, website creation and social media engagement.
Integrated Production Business Manager
The Martin Agency
Richmond, Virginia
11.2004 - 03.2011
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting for all TV, print and digital productions.
- Worked with cost consultant firms to guarantee lowest possible production costs were provided to client based on vendor bids.
Education
GED -
Meadowbrook High School
Richmond, Virginia 09.1995 - 07.2000
Skills
Application Analysis
Customer service
Computer proficiency
Conflict resolution
Business systems management
Timeline
Offender Management System Application Analyst
Virginia Department Of Corrections
01.2019 - Current
Accountant
Virginia Department Of Corrections
11.2016 - 01.2019
Fiscal Technician
Virginia Department Of Corrections
04.2016 - 11.2016
Deputy Clerk
Commissioner Of The Revenue
10.2013 - 04.2016
Co-Owner/Operator
K & R Tree Care, LLC
03.2011 - 10.2013
Integrated Production Business Manager
The Martin Agency
11.2004 - 03.2011
GED -
Meadowbrook High School
09.1995 - 07.2000