Kimberly Caceres
Bronx ,NY
Overview
6
6
years of professional experience
Work History
Case Manager
Part Of The Solution
Bronx, NY
10.2024 - Current
- Develop and implement individualized care plans
- Coordinate with service providers to ensure comprehensive care
- Monitor client progress and adjust care plans as needed
- Advocate for clients' needs and rights
- Maintain detailed and accurate case records
- Assist clients in accessing community resources and services
- Facilitate communication between clients and service providers
- Conduct regular follow-up meetings with clients
- Evaluate the effectiveness of care plans and services
- Provide crisis intervention when necessary
- Educate clients and families about available resources
- Work collaboratively with a multidisciplinary team to ensure holistic care
Sales Associate
Amouge
New Jersey, NY
06.2024 - 10.2024
- Greet customers and provide assistance in a friendly and professional manner.
- Educate customers about different perfume brands and fragrance notes.
- Help customers select fragrances based on their preferences and needs.
- Maintain knowledge of current promotions, best sellers, and new arrivals.
- Process sales transactions accurately using the point-of-sale system.
- Keep the sales floor organized, clean, and stocked with merchandise.
- Build and maintain customer relationships to encourage repeat business.
- Participate in team meetings and training sessions to enhance product knowledge.
- Achieve and exceed personal sales goals and contribute to team targets.
- Assist with visual merchandising to enhance the presentation of products.
Manager
Andy Tropical
Santiago, DR
10.2021 - 10.2023
- Recruiting and managing employees
- Overseeing daily operations
- Handling customer complaints
- Generating financial reports
- Maintaining safety and food quality standards
- Organizing schedules and recording payroll data
- Ordering supplies within budget limitations
Manager
Andy Ranch
Santiago, DR
07.2019 - 03.2020
- Recruiting, interviewing and training staff to follow restaurant procedures
- Maintaining safety and food quality standards
- Keeping customers happy, getting their feedback on the experience and handling complaints
- Organizing schedules, keeping track of employees’ hours and recording payroll data
- Ordering food, linens, gloves and other supplies while staying within budget limitations
- Supervising daily shift operations, including front- and back-of-house restaurant operations
- Controlling operational costs and identifying ways to cut waste
- Appraising staff performance and disciplining or retraining employees to correct poor performance
Education
High School Diploma -
New Horizons
Santiago06-2019
Skills
- Multidisciplinary collaboration
- Service coordination
- Resource navigation
- Progress monitoring
- Team building
- Time management
- Emotional intelligence
- Problem solving
- Communication skills
- Conflict resolution
- Task prioritization
- Empathy and compassion
Timeline
Case Manager
Part Of The Solution
10.2024 - Current
Sales Associate
Amouge
06.2024 - 10.2024
Manager
Andy Tropical
10.2021 - 10.2023
Manager
Andy Ranch
07.2019 - 03.2020
High School Diploma -
New Horizons