Kimberly Cain

• Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
• Provided first-rate service to all customers and potential customers.
• Built rapport with customers and assessed needs to make product recommendations and upsell.
• Engaged with customers to effectively build rapport and lasting relationships.
• Communicated with customers to understand needs and recommend appropriate solutions.
• Maintained consistent [Type] sales by developing and deepening positive customer connections.
• Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
• Promoted [Company] products and services using upselling and other sales strategies.
• Responded to customers' complaints regarding service and product quality to solve issues.
• Developed and delivered engaging sales presentations to convey product benefits.
• Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
• Exceeded targets by building, directing and motivating high-performing sales team.

• Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
• Cleaned and disinfected patient exam rooms, surgery suites and common areas to promote sanitary treatment and services environment.
• Interacted with hospital staff, patients and families to demonstrate good customer service techniques.
• Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards and other harmful substances.
• Practiced established infection control methods to reduce risks to patients, families and medical staff.

• Responsible for the overall cleanliness and sanitation of the resident’s rooms, bathrooms, and common areas, including scrubbing, mopping, vacuuming, polishing, dusting, windows and using germicides.
• Cross trained and highly efficient in housekeeping and laundry.
• Kept building entryway glass clean and polished for professional presentation.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning.
• Responded immediately to any guest requests or concerns and promptly resolved issues.

• Called clients for sales agents selling water softeners.
• Scheduled appointments for customers in person or over telephone.
• Acted as first point of contact and set appointments for prospective clients.
• Assessed customer needs and responded to customer emails and calls.
• Directed telephone calls to appropriate parties.
• Addressed client inquiries and updated database information.

• Called existing clients and made cold calls for sales agents at privately owned campground.
• Maintained customer relations and canvassed for potential customers.

Manufacturing:

Worked as a team player in manufacturing/ car assembly and was able to safely operate machinery, hand tools and reading and comprehending blueprints and job specifications. Met and exceeded hourly quotas.

• Followed detailed assembly instructions, processes and procedures.
• Kept work areas organized, tidy and clean for maximum productivity.
• Inspected all work for quality and compliance with design standards.
• Visually inspected devices for defects and placed defective items into reject bin.

• Tender care Assisted residents with activities of daily living, checking vital signs, serving and feeding residents during meal and snack times, providing social and psychological support.
• Maintained patient stability by checking vital signs and weight.
• Helped patients effectively manage routine bathing, grooming and other hygiene needs.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Assisted nurses by taking patient blood pressure, measuring heartbeat and recording vital signs in physical examinations.
• Maintained complete confidentiality with patient information to provide professional, secure medical services.
• Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
• Assisted with patient transfer and ambulation.
• Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
• Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.

• Completed household management tasks for clients within private home settings, including companionship and personal care assistance.
• Provided assistance to clients by handling household cleaning duties, managing schedules and transporting to and from medical appointments.
• Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
• Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
• Completed entries in log books, journals and care plans to accurately document and report patient progress.
• Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.

• Duties included calling existing clients, helping to facilitate meetings to meet and review her clients financial needs.
• Set appointments to help her meet monthly quotas.
• Acted as first point of contact and set appointments for prospective clients.
• Directed telephone calls to appropriate parties.
• Addressed client inquiries and updated database information.
• Set appointments with salespeople and potential customers.
• Performed clerical work, including filing paperwork and printing documents.