Kimberly Calderon
Colton,CA
Summary
Dynamic leader with proven expertise in staff management and cash handling, honed at Blazin' Claw. Excelled in training employees, enhancing customer satisfaction, and maintaining high standards of cleanliness and financial accuracy. Demonstrates a customer-oriented approach and a positive attitude, significantly contributing to workplace safety and inventory control.
Overview
4
4
years of professional experience
Work History
Shift Supervisor
Blazin' Claw
07.2022 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
- Completed cash and credit card transactions accurately using POS software.
Server
Kalaveras
03.2021 - 10.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Processed orders and sent to kitchen employees for preparation.
Education
High School Diploma -
Colton High
Colton08-2016
Skills
- Cash handling
- Employee training
- Workplace safety
- Staff management
- Cash handling expertise
- Training and mentoring
- Customer-oriented
- Inventory control
- Positive attitude
Languages
Spanish
Full Professional
Timeline
Shift Supervisor
Blazin' Claw
07.2022 - Current
Server
Kalaveras
03.2021 - 10.2024
High School Diploma -
Colton High
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