Summary
Overview
Work History
Education
Skills
Timeline
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Kimberly Cassani

Clinton Township,MI

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

25
25
years of professional experience

Work History

Salon Owner/Operator

Creative Concepts Hair Studio
Warren, MI
06.1999 - Current
  • Maintained salon finances, including budgeting, payroll and bookkeeping.
  • Created marketing strategies to increase clientele and expand the business.
  • Organized and scheduled appointments for clients.
  • Provided excellent customer service to ensure repeat business from satisfied clients.
  • Performed administrative duties such as filing paperwork and responding to emails.
  • Monitored stock levels of products used in services offered at the salon.
  • Resolved customer complaints quickly and efficiently while maintaining professionalism.
  • Maintained relationships with vendors and suppliers who provide necessary items for running the salon.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Education

Some College (No Degree) - General Studies

Macomb Community College
Warren, MI

Skills

  • Customer Retention
  • Inventory Management
  • Financial Management
  • Excellent Communication
  • Reliability
  • Self Motivation

Timeline

Salon Owner/Operator

Creative Concepts Hair Studio
06.1999 - Current

Some College (No Degree) - General Studies

Macomb Community College

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Kimberly Cassani