Kimberly Collins
Tucson,AZ
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Front Counter Customer Service Representative
Panda Express
Tucson, AZ
04.2021 - 08.2022
- Maintained a clean and organized front counter area, contributing to a welcoming environment for customers.
- Effectively resolved customer complaints, demonstrating empathy and maintaining professionalism at all times.
- Collaborated with team members to optimize workflow and ensure seamless service delivery for customers.
- Demonstrated excellent product knowledge to assist customers in making informed decisions about their purchases.
- Managed cash transactions accurately and responsibly, ensuring proper accounting of daily sales totals.
- Handled telephone inquiries professionally and courteously, providing accurate information to callers.
Education
Bachelor of Science - Secondary Education, Geography, History
Northern Arizona University
Flagstaff, AZ05.2026
High School Diploma -
Sabino High School
Tucson, AZ05.2022
Skills
- Strong Work Ethic
- Effective communication
- Empathy and understanding
- Attention to detail
- Positive attitude
- Cash handling
- Telephone etiquette
- Adaptability and flexibility
- Customer Service
- Teamwork and Collaboration
Certification
Black belt in Taekwondo, received from I-KIK Taekwondo Academy
Affiliations
- Writing
Timeline
Front Counter Customer Service Representative
Panda Express
04.2021 - 08.2022
Bachelor of Science - Secondary Education, Geography, History
Northern Arizona University
High School Diploma -
Sabino High School