Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
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Kimberly Collins

Tucson,AZ

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Front Counter Customer Service Representative

Panda Express
04.2021 - 08.2022
  • Maintained a clean and organized front counter area, contributing to a welcoming environment for customers.
  • Effectively resolved customer complaints, demonstrating empathy and maintaining professionalism at all times.
  • Collaborated with team members to optimize workflow and ensure seamless service delivery for customers.
  • Demonstrated excellent product knowledge to assist customers in making informed decisions about their purchases.
  • Managed cash transactions accurately and responsibly, ensuring proper accounting of daily sales totals.
  • Handled telephone inquiries professionally and courteously, providing accurate information to callers.

Education

Bachelor of Science - Secondary Education, Geography, History

Northern Arizona University
Flagstaff, AZ
05.2026

High School Diploma -

Sabino High School
Tucson, AZ
05.2022

Skills

  • Strong Work Ethic
  • Effective communication
  • Empathy and understanding
  • Attention to detail
  • Positive attitude
  • Cash handling
  • Telephone etiquette
  • Adaptability and flexibility
  • Customer Service
  • Teamwork and Collaboration

Certification

Black belt in Taekwondo, received from I-KIK Taekwondo Academy

Affiliations

  • Writing

Timeline

Front Counter Customer Service Representative

Panda Express
04.2021 - 08.2022

Bachelor of Science - Secondary Education, Geography, History

Northern Arizona University

High School Diploma -

Sabino High School

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Kimberly Collins