Summary
Overview
Work History
Education
Skills
Awards
Timeline
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Kimberly Colvin

Hinesville,GA

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Overview

3
3
years of professional experience

Work History

Operations Manager

Shape Up Nutrition
03.2024 - 06.2024
  • Responsible for the management of my employer's social media accounts. Posted daily content to page and interacted with new and current followers.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

Membership Coordinator

Liberty County Chamber of Commerce
01.2023 - 07.2023
  • Maintained relationships with existing and new members and conducted regular visits to their businesses
  • Acquired 20 new members in 90 days
  • Assisted with any visitors or members in office or by phone
  • Implemented membership programs and benefits
  • Maintained records of sales logs on a weekly basis.

Special Education Paraprofessional

Liberty County Schools
07.2022 - 01.2023
  • Assisted teacher with general classroom activities
  • Created and maintained professional relationships with parents, school administrators, and coworkers
  • Provided a safe, educational, and fun environment for students from grades K-5
  • Communicated any concerns or questions in a professional manner with parents or guardians.

Community Services Leader I

City of Corona
12.2021 - 04.2022
  • Oversaw children in afterschool programs and seasonal camps
  • Catered professional relationships with parents/guardians in person and on the phone
  • Assisted administration with filing and paperwork
  • Aided other city departments with events and activities.

Education

B.S. Political Science, Pre-Law -

California Baptist University
12.2021

Skills

  • Customer Service
  • Fluent in Spanish
  • Sales strategy
  • Verbal and written communication
  • Goal-Oriented
  • Office 365 experience
  • Time Management

Awards

Wildcat Roar Award: Recognition of supportive efforts and unconditional attitudes towards Waldo Pafford Elementary students.

Timeline

Operations Manager

Shape Up Nutrition
03.2024 - 06.2024

Membership Coordinator

Liberty County Chamber of Commerce
01.2023 - 07.2023

Special Education Paraprofessional

Liberty County Schools
07.2022 - 01.2023

Community Services Leader I

City of Corona
12.2021 - 04.2022

B.S. Political Science, Pre-Law -

California Baptist University

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Kimberly Colvin