Open To Work
Kimberly Copenhaver
Peru,IN
Work Preference
Summary
Resourceful Dual Store Manager with a track record in overseeing operations for two separate retail locations simultaneously. Possess strong leadership skills, adept at team building and providing top-notch customer service. Demonstrated ability to manage inventory, improve sales performance and cultivate positive work environments.
Overview
1
1
Language
1
1
Certification
5
5
years of professional experience
Work History
Dual Store Manager
Little Green Apple Hallmark
Kokomo, Indiana
04.2024 - Current
- Achieved over $450,000 in sales within eight months of opening by focusing on customer engagement and targeted promotions.
- Ensures that each store met or exceeded revenue goals by developing marketing strategies and promotional campaigns.
- Manage daily store operations to ensure smooth functioning across both locations.
- Trains and supervises staff to deliver excellent customer service experiences.
- Coordinate inventory management and restocking processes for optimal product availability.
- Implement visual merchandising standards to enhance store presentation and appeal.
- Collaborates with vendors for timely deliveries and product sourcing initiatives.
General Manager
EStep llc Subway
Bunker Hill, Indiana
08.2023 - 04.2024
- Managed daily business operations encompassing budgeting, staffing, scheduling, inventory control, customer service, and sales to ensure operational efficiency.
- Established health and safety standards in food preparation areas to maintain compliance and enhance customer safety.
- ServSafe Certified
General Manager
Good Oil Company-Good to Go C Stores
Winamac, Indiana
09.2021 - 08.2023
- Acted as General Manager for several locations as needed by corporate. Final store was Frankfort.
- Oversaw daily operations of multiple departments, ensuring compliance with established protocols.
- Provided strategic direction to staff members in order to maximize productivity.
- Ran 24 hour CStore, full kitchen, with attached laundromat.
- Oversaw inventory management to maintain optimal stock levels and reduce waste.
- Resolved escalated customer service issues in a timely manner.
- Managed training programs for new employees, including orientation and onboarding activities.
- Coordinated with other departments to ensure successful delivery of services.
- ServSafe Certified
Education
Some College (No Degree) - Business
Los Angeles Pierce College
Long Beach, CASkills
- Sales management
- Sales reporting
- Customer relationship management
- Inventory management
- Vendor coordination
- Visual merchandising
- Staff training
- Cash handling
- Safety compliance
Certification
- ServSafe Certified
Languages
Asl
Limited
Timeline
Dual Store Manager
Little Green Apple Hallmark
04.2024 - Current
General Manager
EStep llc Subway
08.2023 - 04.2024
General Manager
Good Oil Company-Good to Go C Stores
09.2021 - 08.2023
Some College (No Degree) - Business
Los Angeles Pierce College