Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant
Kimberly Dace

Kimberly Dace

Cashier and team planner, Patient access representive
Sullivan,MO

Summary

Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service. Friendly Retail Sales Associate Cashier eager to form relationships with return customers and support continual patronage. Adept provider of accurate and rapid answers to product and service queries. Committed to positively impacting sales and revenue through beneficial customer interactions and memorable service. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help the team improve service and reduce waste. Reliable and upbeat retail successful at promoting customer loyalty, satisfaction, and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing, and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

11
11
years of professional experience

Work History

Retail Sales Associate Cashier

Walmart
10.2015 - 06.2023
  • Increased customer satisfaction by providing exceptional service and addressing shopper inquiries.
  • Streamlined checkout process for customers, reducing wait times and enhancing overall shopping experience.
  • Maintained a clean and organized store environment, contributing to a positive customer experience.
  • Assisted with inventory management tasks, ensuring accurate stock levels and timely product replenishment.
  • Collaborated with team members to achieve sales targets and consistently exceeded performance goals.
  • Conducted efficient cash handling processes, minimizing discrepancies and ensuring accurate financial records.
  • Managed returns and exchanges, resolving customer issues promptly and professionally.
  • Upheld store appearance standards by restocking merchandise quickly and neatly organizing shelves/displays while also performing routine cleaning duties.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.

Retail Sales Associate

B&B SERVICE CENTER
11.2012 - 08.2015
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Supported store leadership in implementing new merchandising strategies which led to improved product positioning and overall visual appeal.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.

Education

DIPLOMA - MEDICAL BILLING AND CODING

Ultimate Medical Academy
Tampa, FL
09.2024

DIPLOMA - Medical Assisting

ANTHEM COLLEGE
Fenton, MO
12.2010

High School Diploma -

JEFFERSON HIGH SCHOOL
Scottsdale, AZ
02.2008

CERTIFICATE - BASIC INCOME TAX PREPARATION

H&R BLOCK
Cuba, MO
11.1994

Skills

  • Loss Prevention
  • Loyalty Program Promotion
  • Purchase Recommendations
  • Customer Support
  • Returns processing
  • Handling Complaints
  • Safety enforcement
  • Cash Handling Accuracy
  • Dependability
  • Cleanliness and hygiene
  • Patience and Empathy
  • Customer Assistance

Timeline

Retail Sales Associate Cashier

Walmart
10.2015 - 06.2023

Retail Sales Associate

B&B SERVICE CENTER
11.2012 - 08.2015

DIPLOMA - MEDICAL BILLING AND CODING

Ultimate Medical Academy

DIPLOMA - Medical Assisting

ANTHEM COLLEGE

High School Diploma -

JEFFERSON HIGH SCHOOL

CERTIFICATE - BASIC INCOME TAX PREPARATION

H&R BLOCK
Kimberly DaceCashier and team planner, Patient access representive