Kimberly Delmonte

• Managed a diverse portfolio of clients, ensuring timely delivery of services while maintaining high-quality standards.
• Boosted client satisfaction by providing exceptional customer service and addressing concerns promptly.
• Maintained connections with clients through proactive communication, supporting lead generation and partner satisfaction.
• Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

Organizing and coordinating teams to set up seasonal displays.

Assisted customers at checkout, with returns, complaints, quality control, loss prevention, and safety.

• Enhanced customer satisfaction by efficiently addressing and resolving their concerns and inquiries.
• Supported peers through knowledge sharing, collaboration efforts resulting in an enhanced team dynamic and heightened productivity levels.

• Conducted market research to assess customer needs and preferences.
• Aligned marketing messaging with company values to foster a cohesive brand identity across all channels consistently.
• Conducted comprehensive market research to identify trends, opportunities, and competitive insights for informed decisionmaking.
• Informed campaign design decisions with thorough competitor analyses ensuring differentiation in the crowded marketplace.
• Maximized event impact through meticulous planning, promotion, and execution of trade shows and conferences.
• Evaluated potential partnership opportunities leading to mutually beneficial collaborations.
• Responded to customer inquiries promptly and professionally to increase customer satisfaction.
• Attended industry events and trade shows to promote brand and build relationships with potential customers.