Summary
Overview
Work History
Education
Skills
Timeline
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Kimberly Denny

Summary

Sales engineering professional, equipped with industry knowledge and technical proficiency in applications engineering. Known for strong teamwork and adaptability to shifting priorities. Adept at identifying client needs, providing innovative solutions, and driving successful project outcomes. Strong communication skills and results-driven mindset enhance collaboration and ensure client satisfaction.

Overview

23
23
years of professional experience

Work History

Sales Application Engineer

Conax Technologies LLC
01.2018 - 01.2025
  • Spearheaded initiatives to implement CRM systems enabling efficient tracking of client communications and improved sales pipeline management.
  • Provided technical support to customers, addressing their needs and ensuring product performance met expectations.
  • Educated clients on proper use of products through hands-on training sessions, enhancing overall customer satisfaction levels.
  • Managed a portfolio of existing accounts while actively expanding customer base through targeted outreach efforts.

Sales Application Engineer

Taber Industries
02.2013 - 08.2017
  • Developed and maintained strong relationships with clients, resulting in increased customer satisfaction and repeat business.
  • Generated status reports of key issues and technical application metrics to facilitate business forecasts.
  • Identified sales opportunities by assessing environment and devising and implementing winning strategy.
  • Reviewed customer inquiries to understand project scope while managing internal delivery mechanisms.

Product Specialist

Peerless Winsmith
08.2011 - 02.2013
  • Assisted with demonstrations for [Product or Service] to showcase functionality.
  • Supported sales representatives during client meetings by providing expert knowledge on specific features or functionalities of the given product line.
  • Trained and provided coaching to four junior team members.
  • Researched product's technical specifications and accurately communicated information.
  • Collaborated with cross-functional teams to streamline product development processes.
  • Increased market share with strategic product positioning and competitive analysis.
  • Boosted customer retention by providing exceptional product support and addressing user concerns.

Technical Sales Support Manager

Caplugs LLC
09.2001 - 03.2011
  • Developed robust pipeline of sales opportunities by maintaining accurate information in CRM.
  • Engaged large and medium end-users to deliver company's total value proposition to increase sales.
  • Maximized revenue opportunities by conducting thorough needs assessments during initial client consultations.
  • Collaborated closely with engineering team to ensure accurate product knowledge for successful client demonstrations.
  • Collaborated with customers and asked questions to assess needs and budgets.
  • Participated in trade shows and conferences to expand professional network and increase company visibility within the industry.
  • Recommended products and explained features and costs to help customers make educated buying decisions.
  • Assisted marketing team in developing collateral materials that highlighted key product features and benefits to attract potential buyers.
  • Maintained up-to-date expertise in industry trends and competitor offerings, ensuring a competitive edge in negotiations.
  • Provided exceptional customer service, addressing technical inquiries and resolving issues promptly.
  • Streamlined sales process by implementing CRM software, improving efficiency and lead management.

Education

MBA - Business

Canisius College
Buffalo, NY

Bachelor of Science - Electrical Engineering

State University of New York, Buffalo
Buffalo, NY

Bachelor of Science - Bioengineering

Syracuse University
Syracuse, NY

Skills

  • Technical documentation
  • Sales closing
  • CRM software
  • Cost estimations
  • Program management expertise
  • Sales closing support
  • Application engineering
  • Analytical thinking

Timeline

Sales Application Engineer

Conax Technologies LLC
01.2018 - 01.2025

Sales Application Engineer

Taber Industries
02.2013 - 08.2017

Product Specialist

Peerless Winsmith
08.2011 - 02.2013

Technical Sales Support Manager

Caplugs LLC
09.2001 - 03.2011

MBA - Business

Canisius College

Bachelor of Science - Electrical Engineering

State University of New York, Buffalo

Bachelor of Science - Bioengineering

Syracuse University

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Kimberly Denny