Kimberly DeVillier
271 Ottawa Way New Braunfels,TX
Summary
Detail-oriented professional with extensive experience in customer service and reception. Proven skills in problem-solving, time management, and team collaboration. Successfully contributed to streamlined operations and enhanced client satisfaction.
Overview
3
3
years of professional experience
Work History
Licensed Manicurist
Emme Beauty
Boerne, Texas
05.2024 - 07.2026
- Educated clients about nail health and proper maintenance techniques for longevity.
- Developed strong client relationships through exceptional customer service and communication.
- Maintained cleanliness and sanitation of tools and workstations according to industry standards.
- Collaborated with team members to ensure efficient workflow during peak hours.
- Performed cashier duties such as taking payments from customers after services were provided.
Receptionist
Emme Beauty
Boerne, Texas
06.2023 - 05.2024
- Greeted clients warmly, creating positive first impressions.
- Answered phone calls promptly, directing inquiries to appropriate staff.
- Processed client check-ins and efficiently verified appointment details.
- Managed appointment scheduling, ensuring an organized calendar system.
- Maintained clean, welcoming reception area, enhancing client comfort and experience.
- Provided information about services and effectively addressed client questions.
- Processed customer payments accurately using cash registers and point-of-sale terminals, contributing to smooth transaction flow.
- Sorted and distributed incoming mail and packages to ensure timely communication among team members.
- Managed inventory of office supplies and placed orders to ensure adequate stock levels.
- Assisted with special projects from management.
Education
High School Diploma -
Brandeis High School
San Antonio, TX06-2023
Associate of Science - Biology
Northwest Vista College
San Antonio, TX07-2026
Skills
- Customer service
- Sanitation practices
- Team collaboration
- Scheduling
- Communication skills
- Inventory management
- Client record management
- Problem solving
- Organization skills
- Time management
Timeline
Licensed Manicurist
Emme Beauty
05.2024 - 07.2026
Receptionist
Emme Beauty
06.2023 - 05.2024
High School Diploma -
Brandeis High School
Associate of Science - Biology
Northwest Vista College