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Kimberly Doran
Greenville,STATE_US
Work Preference
Summary
Results-driven business owner with a strong background in customer relations and sales tracking. Proven ability to build relationships that enhance client satisfaction and drive repeat business.
Overview
9
9
years of professional experience
Work History
Office Manager
Ensign Electrical
Greenville, MI
01.2023 - Current
- Oversee scheduling and appointment management, optimizing time utilization for executives.
- General understanding of business banking
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Increased customer satisfaction by developing effective client feedback system that led to service improvements.
Owner
Self-employed
12720 7mile RD Belding, MI
03.2017 - Current
- Developed and implemented marketing strategies to increase brand awareness and customer engagement.
- Managed day-to-day operations, ensuring efficient workflow and high-quality service delivery.
- Oversaw financial planning, budgeting, and expense management to maintain business sustainability.
- Cultivated relationships with vendors and suppliers to secure favorable terms and enhance product offerings.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Trained and mentored new employees, fostering a collaborative team environment focused on growth.
- Bi-weekly payroll processing for employees.
Education
High School Diploma -
Belding High School
Belding, MI1991
Skills
- Customer relations
- Relationship building
- Planning and execution
- Sales tracking
- QuickBooks Knowledge
- Customer service
- Problem-solving
Timeline
Office Manager
Ensign Electrical
01.2023 - Current
Owner
Self-employed
03.2017 - Current
High School Diploma -
Belding High School