KIMBERLY DUNAGAN
Wichita
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Woof's Play and Stay
Wichita
01.2024 - Current
- Monitored employee attendance records, timekeeping, and payroll information.
- Oversaw cleanliness and organization of play areas and boarding facilities.
- Handled customer inquiries and resolved concerns promptly and professionally.
- Supervised daily operations including scheduling shifts, assigning duties.
- Trained new employees on pet handling and customer service protocols.
Administrative Assistant
Catalyst Behavioral Services
Enid
07.2019 - 10.2019
- Greeted new clients, ensuring comfort and smooth onboarding process.
- Completed billing processes for clients efficiently.
- Established new client profiles in Think Health system.
- Maintained accurate inventory of facility goods.
- Provided assistance to receptionist and Office Coordinator as required.
Case Manager
Catalyst Behavioral Services
Enid
05.2018 - 07.2019
- Served as primary contact between offenders and Department of Corrections, facilitating communication.
- Maintained accurate documentation and assessments in offender personal files.
- Assisted offenders with job placement and preparation for reintegration into society.
- Provided mental and emotional support to encourage positive behavioral choices while preserving professionalism.
Education
High school or equivalent - General
Waukomis High School
Waukomis, OK05.2009
Skills
- Customer service and support
- Case management
- Microsoft Office proficiency
- Documentation and filing
- Accounts payable and billing
- Data entry
Timeline
Assistant Manager
Woof's Play and Stay
01.2024 - Current
Administrative Assistant
Catalyst Behavioral Services
07.2019 - 10.2019
Case Manager
Catalyst Behavioral Services
05.2018 - 07.2019
High school or equivalent - General
Waukomis High School