KIMBERLY DUNN
Eugene,OR
Summary
Collaborative and energetic professional with a desire for helping others navigate aging and end of life. A career history in building and maintaining relationships, with a foundation of trust and professionalism. A team member with a passion for leading others to see and achieve their potential. Consistently able to meet and exceed marketing expectations while maintaining a focus on quality.
Overview
21
21
years of professional experience
Work History
Hospice Care Consultant
Brighton Hospice
Eugene, OR
06.2021 - Current
- Networked with local community partners, hospitals, and physicians, resulting in establishment of new and lasting relationships
- Assisted in growing census by nearly 400% in two and half years
- Developed and implemented marketing strategies to create trust and success using consultive approach
- Constructed and maintained high quality working relationship with office operations staff to ensure company commitment to provide excellent hospice services
- Provided consultations and education to prospective patients and care-givers within healthcare settings.
- Enhanced quality of end-of-life care for patients by collaborating with medical professionals and family members.
- Collaborated with community organizations to promote awareness of hospice benefits and services offered
Community Relations Director
The Rawlin Memory Care
Springfield, OR
06.2020 - 05.2021
- Built and fostered strong relationships with families and local community organizations to drive business development
- Created and executed strategic sales and marketing plans using fun and exciting ways to promote memory care community
- Constructed marketing pipeline with families and referral sources
- Exceeded target occupancy levels by 70% for consecutive months during challenging times in senior living.
- Developed strategic relationships with local businesses for mutual support and event collaboration.
- Mentored team members in effective community relations strategies, fostering professional growth within the community
Direct Service Provider Manager
Creating Options
Eugene, OR
08.2016 - 07.2019
- Enhanced client satisfaction by providing personalized support and care tailored to individual needs.
- Assisted clients with daily living activities for improved quality of life and increased independence.
- Maintained accurate records, ensuring efficient communication among care team and timely updates on client progress.
- Collaborated with multidisciplinary team to develop comprehensive care plans addressing clients'' physical, emotional, and social needs.
- Ensured safe environment by adhering to established protocols and promptly addressing potential hazards or concerns.
Learning and Development Consultant
Wells Fargo
Vancouver, WA
10.2002 - 05.2014
- Enhanced employee skillsets by designing and implementing comprehensive training programs.
- Optimized learning experiences with customized training materials tailored to individual needs.
- Increased employee retention rates by providing ongoing professional development opportunities.
- Supported organizational objectives through strategic alignment of learning initiatives.
- Improved productivity by identifying skill gaps and creating targeted training solutions.
- Delivered impactful training sessions utilizing diverse instructional techniques and multimedia tools.
Education
Associate of Applied Science - Gerontology
Portland Community College
Portland, OR01.2016
Bachelor of Science - Business Administration And Management
American Intercontinental Univ
Schaumburg, IL01.2005
Skills
- Market comprehension
- Interpersonal and relationship building
- Collaborator
- Goal focused
- Leadership
- Communication
- Marketing and promotion
- Medical knowledge
- Ethical considerations
- Event planning
- Organizational skills
- Community outreach
References
upon request
Timeline
Hospice Care Consultant
Brighton Hospice
06.2021 - Current
Community Relations Director
The Rawlin Memory Care
06.2020 - 05.2021
Direct Service Provider Manager
Creating Options
08.2016 - 07.2019
Learning and Development Consultant
Wells Fargo
10.2002 - 05.2014
Associate of Applied Science - Gerontology
Portland Community College
Bachelor of Science - Business Administration And Management
American Intercontinental Univ