Kimberly Eckert
Springfield,MO
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
21
21
years of professional experience
Work History
Scheduler
Cox Health Systems
09.2020 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Educated patients on preparation procedures for mammograms, enhancing understanding and compliance.
- Developed strong relationships with patients through attentive care and professional communications during phone interactions.
Receptionist
Sunshine Eye Clinic
09.2018 - 09.2020
- Managed multi-line phone system, ensuring efficient call routing and prompt responses to inquiries.
- Maintained organized front desk operations, enhancing visitor experience through effective communication and hospitality.
Retail Store Manager
PVH Cororation (Tommy Hilfiger, VanHeusen)
02.2014 - 09.2018
- Directed daily store operations to enhance customer experience and drive sales performance.
- Developed and implemented effective merchandising strategies to optimize product visibility and increase revenue.
- Led, trained, and mentored team members to improve service quality and operational efficiency.
- Analyzed sales data to identify trends, adjust inventory levels, and maximize profitability.
Retail Management
Marshalls & HomeGoods
10.2004 - 12.2014
- Facilitated ongoing professional development opportunities for staff members, keeping them informed of the latest industry trends and best practices in retail management.
- Improved employee performance by developing and implementing comprehensive retail management training programs.
- Boosted overall efficiency through the implementation of new technology solutions tailored to retail management needs.
- Monitored industry trends to stay current on best practices in retail management within the golf industry.
Education
Business Management
05-2000
Spanish Minor
- Scholarships: MSU Academic, Central Bank, VFW
Skills
- Effective communication
- Composed and patient attitude
- Collaborative teamwork across disciplines
- Professional respect
- Adaptability to change
Timeline
Scheduler - Cox Health Systems
09.2020 - Current
Receptionist - Sunshine Eye Clinic
09.2018 - 09.2020
Retail Store Manager - PVH Cororation (Tommy Hilfiger, VanHeusen)
02.2014 - 09.2018
Retail Management - Marshalls & HomeGoods
10.2004 - 12.2014
Missouri State University - , Business Management
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